What are the responsibilities and job description for the Management Consultant: Data, Analytics & AI Consulting (Insurance) position at EXL?
About Us:
Our passion at EXL is enabling organizations to achieve a measurable, competitive advantage through Data Management. We partner with our clients to design and implement scalable, accessible, and innovative solutions. Our goal is to make sense of data to drive client’s business forward through data strategy, data governance and building cloud data platforms. EXL is a leading data analytics and digital operations and solutions company that partners with clients to improve business outcomes and unlock growth. By bringing together deep domain expertise with robust data, powerful analytics, cloud, artificial intelligence (“AI”) and machine learning (“ML”), we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 60,000 strong, with more than 50 offices spanning six continents.
Management Consultant: Data, Analytics & AI Consulting (Insurance)
Overview:
We are seeking a Senior Management Consultant to serve as a strategic client leader for a major Fortune 500 insurance client. This individual will bring deep experience in executive‑level partnership, digital transformation consulting, and Gen AI advisory.
This role is a strategic partnership and client success leadership role, focused on executive engagement, value realization, visibility across large programs, and long‑term account and revenue growth.
This person will act as a focal point for orchestration and visibility, responsible for:
- Communicating progress, outcomes, and value delivered by multiple EXL teams to client executives who do not have direct day‑to‑day visibility into all initiatives
- Synthesizing delivery inputs into concise, executive‑ready narratives focused on outcomes, impact, and strategic alignment
- Championing EXL’s differentiated value, including both tangible results and intangible contributions such as thought leadership, innovation, and partnership maturity
Responsibilities:
Advisory:
- Conduct stakeholder interviews and perform high level data and business process analysis.
- Research Gen AI tools and market trends.
- Create roadmaps for strategic solutions.
- Present proposals in conjunction with the sales team to senior client leadership.
Executive Partnership & Stakeholder Management
- Build and maintain trusted relationships with senior client executives across technology, data, and business leadership.
- Act as the primary conduit between client leadership and EXL delivery leadership.
Program & Portfolio Oversight
- Maintain a high‑level view of multiple concurrent engagements across business units and delivery teams.
- Partner with Delivery Leaders to understand execution health, risks, milestones, and outcomes without directly managing day‑to‑day delivery.
- Provide leadership oversight and escalation management when required.
Value Storytelling & Client Success
- Clearly articulate the outcomes, progress, and impact of EXL initiatives to executive audiences.
- Translate complex delivery activity into compelling, business‑focused narratives that reinforce EXL’s value as a strategic partner.
- Champion data‑driven outcomes, innovation, and GenAI‑enabled capabilities delivered through platforms such as Palantir.
Business Development & Account Growth
- Contribute to proposal development and solution shaping for large, complex engagements, with demonstrated experience contributing to multi-million-dollar engagements
- Partner with internal leadership to drive sustained account and revenue growth.
Qualifications:
- 7 years operating as a Senior Program Manager or Management Consultant in the IT Services space.
- Extensive Insurance or Healthcare domain experience.
- Proven experience building and sustaining executive‑level relationships within Fortune 500 organizations.
- Demonstrated contribution to proposals and recommendations
- Experience advising on digital transformation, data, analytics, AI, or IT modernization initiatives.
- Prior experience supporting or advising clients in the Property & Casualty (P&C) insurance industry or healthcare is required
Skills & Attributes
- Exceptional executive presence, presentation, and communication skills.
- Ability to synthesize complex delivery information into clear, outcome‑focused messaging.
- High energy, client‑centric mindset with a passion for driving excellent outcomes.
- Strong storytelling skills that create excitement and confidence in recommended solutions.