What are the responsibilities and job description for the Data Analyst position at EXL?
At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries.
Headquartered in New York, New York, EXL has more than 32,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa. For more information, visit www.exlservice.com.
Ours is a company built on value and trust.
Our core values are innovation, excellence, collaboration, integrity and trust. We take client service seriously; and our clients’ priorities drive our business focus. Their journey is our journey.
EXL’s Finance Transformation practice focuses on 5 key areas, including, Finance Organizational Design, Process Optimization, Finance Systems Advisory, Compliance & Assurance, and Accounting Advisory Services.
In this role the Tableau Data Analytics Associate will be responsible for designing reports and dashboards as per the business requirements and coordinate across different teams for data integration.
As a Tableau Developer you will also be part of a team that has the responsibility for the definition, design and implementation of the Business Intelligence solutions for all functional operations areas within organization.
You will process documentation to produce required reporting and analytics deliverables using Tableau Software.
The ideal candidate for this position will come from a consulting / advisory firm industry background (preferred) and is a proactive thinker, self-starter, who enjoys working in a fast-paced and challenging environment with the ability to work independently.
***Experience with ALTERYX and developing data extraction solutions using ALTERYX is is highly preferred***
Responsibilities:
Develop Dashboards/Metrics reports using Tableau platform
- Gather, interpret and analyze business requirements and use cases, develop concepts/mock-ups via iterative practices, and design reporting solutions (dashboards, scorecards etc.) that meet use cases/requirements, as well as achieve ease of usability and self-service capabilities
- Perform data integration, write efficient SQL Queries, and develop/deploy reporting solutions that apply data visualization standards and best practices, and meets quality standards by performing unit testing
- Work in a fast-paced Agile environment especially as it pertains to new idea generation
Other Essential Duties:
- Create documentation and technical specifications for reporting solutions, develop procedures/standard work, support readiness/training activities to end users
- Perform routine maintenance support, and troubleshoot reported issues as well as determine root causes, and implement counter measures
- Execute performance-tuning to achieve optimal performance
- Oversee and validates integration of source data into the target environment
- Identify process improvement opportunities
- Interface with key business and project team members to facilitate seamless execution of requirements
- Analyze and resolve cross-functional data issues
- Collect data, analyzes and report for early detection and correction, continual improvement.
- Develop reports in a consistent best practices format
- Coordinate new reporting requests/changes to ensure accuracy and consistency of reports
- Monitor and troubleshoot escalated support tickets
- Additional duties as assigned
Education and Experience Requirements:
Bachelor's degree in Computer Science and Engineering, Business Administration, Finance or Electronic Engineering, plus five years of working experience in data Analytics, BI development, consulting, or risk management fields.
Within the five years of experience, must have experience in each of the following:
- At least 5 years of data analytics experience with a professional services firm, an internal strategy/analytics group, or similar environment
- At least 5 years of applied experience in Query and mine large data sets to discover transaction patterns using traditional databases and statistical software (SAS, SQL Server, Oracle, Teradata, etc.)
- 3 years of experience with Data Visualization Tools – Tableau
- Business knowledge/expertise around FMCG, Food & Distribution domain, preferred
- Demonstrated quantitative analytical or statistical skills required
- Strong communication skills with the ability to explain technical concepts and analytics-driven findings to business people
What we offer:
- EXL offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class consultants. You can expect to learn many aspects of businesses that our clients engage in.
- You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
- Consulting requires different skill sets at different levels within the organization. At EXL we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
- We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
Sky is the limit for our team members.
The unique experiences gathered at EXL Consulting sets the stage for further growth and development in our company and beyond.
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