Outbound Mail Coordinator

Job Description: Why Choose EXL Health?

At EXL Health, we are more than just a company, we’re a team committed to innovation and excellence in healthcare. From your first day, you will collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare.

Here is what makes this role and our culture exciting:

• Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter.
• Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration.
• Growth potential: EXL Health values your development with mentoring programs and pathways for advancement.
• Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality.

Responsibilities: What You’ll Do:

• Prepare files of outgoing Audit letters daily
• Maintain tracking of all outgoing letters
• Operate postage meter, inserter, scanner, printers
• Troubleshooting machine jams, performing quality checks
• Responsible for monitoring supply levels and communicating when they need to be reordered
• Responsible for communication and reporting of any equipment, system or workflow issues to the appropriate Leadership or Team Members
• Meet quality and productivity standards as indicated by service level
• Comply with HIPAA, and postal regulations
• Review and process return mail
• Other duties as assigned to support the audit process and/or company-wide programs

Qualifications: What We’re Looking For:

• Experience and Education: High school diploma (or equivalent) required. Previous experience in a mailroom, mail handling or printshop is a plus.
• Skills: Strong organizational abilities, attention to detail, and problem-solving mindset. Proficiency in Microsoft Excel and Outlook is essential.
• Work Ethic : Comfortable managing multiple tasks in a high-volume environment, working independently or as part of a team.
• Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs.

What You’ll Gain:

At EXL Health, we invest in our people with benefits and opportunities that make a difference:

• Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations.
• Collaboration: Be part of a close-knit, supportive team that values your contributions.
• Work-Life Balance : Enjoy a consistent weekday schedule, leaving your evenings and weekends open.
• Recognition: Your efforts will not go unnoticed, we celebrate achievements and foster a culture of appreciation.

Ready to Make a Difference?

If you’re enthusiastic about process improvement, healthcare, and being part of a team that is shaping the future, this role is for you! Apply now and take the next step in your career with EXL Health.

• The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.