What are the responsibilities and job description for the Director, Operations & Implementation position at Exiger?
Who We Are:
Exiger transforms supply chains into a strategic advantage—advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger, delivers instant visibility into complex supplier ecosystems, leveraging proprietary data and advanced AI to surface risk, automate compliance, and unlock efficiencies and cost savings to strengthen long-term resilience. Trusted by 550 global customers—including Fortune 500 companies and U.S. government agencies—Exiger is a recognized, award-winning leader in supply chain AI and a FedRAMP® authorized provider to the federal government.
Director, Operations & Implementation
Location: Northern Virginia or Huntsville, Alabama
Work Environment: Hybrid
Role Summary:
Exiger is seeking a Director of Operations & Implementation to stand up and run the operational backbone of a highly strategic, federally aligned supply chain resilience program. Reporting into program leadership, this individual will own the execution of Red Team / Blue Team workflows, data onboarding, and action management within a live controltower environment. This is a highly visible, missioncriticalrole operating at the intersection of national security priorities, advanced data and AI capabilities, and real-time operational execution—requiring strong leadership, technical fluency, and the ability to deliver under compressed timelines.
What You’ll Do:
Exiger is transforming how governments understand and manage supply chain and software risk. This role offers a rare opportunity to:
At Exiger, our values define how we work and why we lead. We are mission-inspired, imagination-driven, trust-anchored, and compassion-focused—committed to building technology that makes the world safer, more transparent, and more resilient.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Exiger’s hybrid work policy is periodically reviewed and adjusted to align with evolving business needs.
Exiger transforms supply chains into a strategic advantage—advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger, delivers instant visibility into complex supplier ecosystems, leveraging proprietary data and advanced AI to surface risk, automate compliance, and unlock efficiencies and cost savings to strengthen long-term resilience. Trusted by 550 global customers—including Fortune 500 companies and U.S. government agencies—Exiger is a recognized, award-winning leader in supply chain AI and a FedRAMP® authorized provider to the federal government.
Director, Operations & Implementation
Location: Northern Virginia or Huntsville, Alabama
Work Environment: Hybrid
Role Summary:
Exiger is seeking a Director of Operations & Implementation to stand up and run the operational backbone of a highly strategic, federally aligned supply chain resilience program. Reporting into program leadership, this individual will own the execution of Red Team / Blue Team workflows, data onboarding, and action management within a live controltower environment. This is a highly visible, missioncriticalrole operating at the intersection of national security priorities, advanced data and AI capabilities, and real-time operational execution—requiring strong leadership, technical fluency, and the ability to deliver under compressed timelines.
What You’ll Do:
- Lead the operational execution of Red Team (supply chain vulnerability analysis) and Blue Team (mitigation and optimization) workflows across the program
- Design and manage end-to-end data onboarding processes, including intake, validation, prioritization, and integration into the Command Center environment
- Establish and drive the operational cadence for control-tower activities, including recurring analysis cycles, action tracking, and executive reporting
- Partner closely with engineering, data science, and product teams to translate operational requirements into scalable workflows and system capabilities
- Oversee action management processes, ensuring insights are converted into clear, trackable, and outcome-driven initiatives
- Coordinate across federal stakeholders, internal teams, and advisors to ensure alignment on priorities, timelines, and deliverables
- Identify operational gaps and continuously improve processes to support rapid scaling and evolving mission requirements
- Strong experience leading complex operational programs, ideally within federal, defense, intelligence, or highly regulated environments
- Proven ability to stand up and manage cross-functional workflows involving data, engineering, and analytics teams
- Experience working with large-scale data onboarding, integration, or analytics-driven environments
- Excellent communication and stakeholder management skills, with the ability to operate effectively with senior leadership and government counterparts
- Strong organizational and execution skills, with the ability to manage multiple workstreams in parallel under tight timelines
- Ability to translate ambiguous, evolving requirements into structured processes and actionable plans
- 8 years of experience in operations, implementation, program management, or a related field
- Experience working in or supporting federal programs, defense, intelligence, or national security initiatives is strongly preferred
- Background in supply chain, risk management, analytics, or data-driven operational environments is a plus
- Experience working in fast-paced, high-growth, or mission-driven organizations
Exiger is transforming how governments understand and manage supply chain and software risk. This role offers a rare opportunity to:
- Help stand up and operate a mission-critical control-tower capability supporting national security priorities
- Work directly with senior federal stakeholders, including DoD and defense industrial base partners
- Build and scale operational processes that will define how supply chain resilience is managed at a national level
- Operate at the intersection of technology, data, and mission execution in a highly visible program
- High-performance culture rooted in accountability, collaboration, and a shared commitment to excellence.
- Discretionary Time Off for all employees, with no maximum limits on time off
- Industry leading health, vision, and dental benefits
- Competitive compensation package
- 16 weeks of fully paid parental leave
- Flexible, hybrid approach to working from home and in the office where applicable
- Focus on wellness and employee health through stipends and dedicated wellness programming
- Purposeful career development programs with reimbursement provided for educational certifications
At Exiger, our values define how we work and why we lead. We are mission-inspired, imagination-driven, trust-anchored, and compassion-focused—committed to building technology that makes the world safer, more transparent, and more resilient.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Exiger’s hybrid work policy is periodically reviewed and adjusted to align with evolving business needs.