EH - Social Worker Case Manager

Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families.

Why Join Us

• Magnet®-recognized hospital known for nursing excellence and quality care
• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
• Career growth and leadership development opportunities across Beth Israel Lahey Health
• Free onsite parking
• Strong sense of community and teamwork where your contributions are recognized
• State-of-the-art facilities and advanced technology to support exceptional care
• Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland
  
  

Performs a variety of services with all patient populations including psychosocial needs assessments patient / family education regarding community state and federal resources. Provides counseling to patients and families about impact of hospitalization and illness on well being.

Requirements

• Minimum MSW degree or equivalent
• 1-3 years experience
  
  

Major Responsibilities

• Assesses all patients referred for social work case management services. Referrals are received from physician orders; nursing orders; multidisciplinary rounds; patient / family requests and community agencies.
• Prescreening for high risk patients is routinely performed via census review and multidisciplinary rounds.
• Performs needs assessments; prioritizes patients' needs / choices; and collaborates with the interdisciplinary team; patient / pertinent other; and community resources in order to fully develop/organize treatment plans with optimal outcomes.
• Coordinates plans with patient / family; members of the health care team utilizing best practice approaches. Performs on-going evaluation / readjustment of plans for efficacy; quality; cost effectiveness; and goals / outcomes.
• Serves as patient liaison / advocate between care providers; community agencies; and insurance payers.
• Advocates for services and funding necessary to meet established outcomes. Maintains working knowledge of payer requirements.
• Provides supportive counseling and crisis intervention and advocacy to patients and families. Works in close collaboration with nurse case manager on all cases and; in particular; cases involving complex biopsychosocial / legal / financial issues to establish and review plan of care.
• Prepares and maintains required documentation for each case. Complies with State and Federal mandates for documentation and reporting.