What are the responsibilities and job description for the CORE - Practice Administrator Senior-OBGYN position at Exeter Hospital?
Core Physicians, part of Beth Israel Lahey Health, is a community-based, multi-specialty medical group dedicated to improving the health of individuals and families across the Seacoast region. With more than 200 healthcare providers across 20 specialties, Core Physicians delivers comprehensive, patient-centered care supported by advanced technology, collaboration, and compassion. Our close partnership with Exeter Hospital allows patients to access seamless, coordinated care within one trusted network.
At Core Physicians, you’ll find a supportive environment that values teamwork, innovation, and professional growth. Whether you’re part of our clinical, administrative, or support staff, you’ll play a key role in advancing our mission to deliver exceptional care and service to our community.
Why Join Us
- Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
- Career advancement opportunities and ongoing education support
- Standard weekday schedule (Monday—Friday) , with limited weekend or holiday rotations that promote teamwork and work–life balance across locations
- Collaborative, physician-led organization that values input and innovation
- Free onsite parking and convenient Seacoast New Hampshire locations
- Culture grounded in respect, quality, and patient-centered care
Oversees the operations of a free standing center or multiple larger scope or higher revenue practices within Core with particular emphasis on growth and expansion. Practice Supervisors, and/or Practice Administrators may report to this position. This position reports to the Chief Operations Officer/Group Practice.
Requirements:
· 3 to 5 years experience
· Bachelors Degree or equivalent
Responsibilities:
1. Provides leadership in centers or practices of greater scope, complexity, or revenue . Builds relationships with physicians, providers, and all staff to insure physician/provider and employee satisfaction and alignment with the mission, vision, and values of Core. Fosters an environment of teamwork at all levels of the practice. Manages staff performance in a timely and effective manner through practice supervisor. Works with Core CMO and others to resolve physician/provider performance or behavioral issues. Medical quality issues are handled solely by CMO.
2. Accountable for patient centric access model. Work with practice providers to maximize daily productivity. Has situational awareness of daily operations with the ability to recognize and respond to situations requiring immediate attention, resolution, rapid training and/or communications in order to fix the issue within one business day. Raises or resolves issues of a systemic nature as appropriate.
3. Responsible for implementing and completing position based standard work, i.e. Lean principles, huddles, dashboards, etc.). Work with leadership on projects and initiatives Core wide and/or across the organization.
4. Develop, advance and maintain a culture of continuous quality improvement with concentration on key performance indicators and the use of Lean principles.
5. Manage access, volume and revenue and controllable expenses to budget. In conjunction with leadership, develop yearly budget to anticipated capital.
6. Improve and/or maintain positive patient care experience and patient safety by utilizing data and adjusting process and staff behaviors utilizing the concepts taught in EX3 training.
7. Demonstrate strong interpersonal and context setting communication skills that model change management principles. Support leadership decisions and disseminate information to staff accurately and within the expected timeframe.
8. Demonstrate effective problem solving skills using input and/or feedback from other stakeholders as needed. Develop and promote 'Just Culture' and keeps practice leadership informed of matters affecting the practice.
9. Responsible for practice's performance to budget including collection of co pays at time of service, and insurance verification and eligibility.
10. Responsible for growth of access to new patients and of referral base. May assist with modeling related to financial growth.