What are the responsibilities and job description for the Operations Trainer position at Exer Medical Corporation?
.The Operations Trainer will be responsible for conducting initial training, re-training, updating/creating training material.
Location: Expected to travel within the South Bay Area
Exer Core Qualities
Major Responsibilities
Knowledge, Skills, Abilities and Other Qualifications
Working Conditions
Requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. The ability to stand and sit for hours at a time, (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Travel – up to 75%
- A positive attitude, strong work ethic, and works well with all staff members.
- Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
- Through positive communication, makes each employee feel informed, understood, and special.
- An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
- Adherence to standards of business conduct and compliance.
- Maintains a clean professional appearance.
- Ability to build strong interpersonal relationships.
- Interpret, apply and explain front desk operating procedures.
- Exercises tact and diplomacy in dealing with sensitive, complex issues as it relates to the front desk.
- Initiate actions and make reasonable decisions within established parameters.
Major Responsibilities
- Aids in overseeing of the training activities
- Provides input to the Center Manager for the routine evaluation of staff
- Responsible for maintaining office forms up-to date
- Responsible for communicating updates and protocols
- Create training schedule to ensure appropriate staffing levels
- Ensure proper training and job performance for all staff
Knowledge, Skills, Abilities and Other Qualifications
- Possess skills to lead a team of up to 4 Patient Care Coordinators
- Ability to train others
- Ability to multi-task and work well under pressure
- Advanced knowledge in MS Office programs including Excel
- Exceptional written and verbal communication skills
- Prior experience in a medical office setting is preferred
- High School diploma
- Associates degree strongly preferred
Working Conditions
Requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. The ability to stand and sit for hours at a time, (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Travel – up to 75%