Demo

Sr Manager, Payroll Operations

Exelon
Newark, DE Full Time
POSTED ON 11/8/2025
AVAILABLE BEFORE 12/7/2025
Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose

Responsible for overall leadership in payroll services by managing the processing and accuracy of paychecks. Ensure that high performance is maintained through the use of metrics, benchmarks, SLAs, and Customer Satisfaction Surveys. Implement process improvements designed to streamline transactional work in an effort to improve efficiency, improve quality, and reduce cost. Interface as a strategic partner with Corporate Finance/Legal and business unit leadership by executing corporate policy and governance seamlessly to the business units. Provide point of contact and cohesive, collaborative relationships with third party vendors to maintain and enhance service delivery. Support internal and external audit reviews. Support special projects relating to complexities brought about by mergers/acquisitions, union negotiations, software upgrades, tax updates, multi-jurisdictional legal and tax requirements, etc.

  • Multiple locations posting. Selected candidate can reside in IL, DC, DE, MD, or PA Exelon Corporate locations**

Primary Duties

  • Lead/Manage strategy for payroll operations. (30%)
  • Implement process improvement initiatives. (25%)
  • Measure results through metrics, benchmarks and service level agreements. (15%)
  • Lead strategic partner relationships with corporate finance/legal and business unit leads. (15%)
  • Provide strong leadership and oversight to management and union employees. (15%)

Job Scope

  • Manage a level of spend consisting of $8 Million - $10 Million.
  • Initiate process improvement initiatives that create a competitive advantage and drive continuous improvement.
  • Build and maintain relationships with key managers in the customer and strategic partner areas.
  • Responsible for decisions impacting the service delivery of payroll processing, account reconciliations, benefit reporting, and payroll tax reporting.
  • Responsible for measuring metrics, customer satisfaction, and SLA levels in Payroll Services
  • Total number of employees managed: 4
  • Total number of direct reports: 10

Minimum Qualifications

  • Bachelor degree in Finance, Accounting, or related discipline and a minimum of 12 or more years of overall experience.
  • At least 5 years of relevant management experience in HR, Payroll (Oracle cloud experience a plus) or financial operations.
  • Demonstrated ability to select, evaluate, coach, and develop staff.
  • Demonstrated ability to build consensus, establish trust, communicate effectively and foster culture change.
  • Demonstrated business acumen, employee awareness, and ability to create value.
  • In lieu of degree 12-15, years of relevant experience

Preferred Qualifications

Master degree in Business Administration.

Benefits

Benefits

  • Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $125,600.00/Yr. – $172,700.00/Yr. plus an additional $25K in Long Term Incentive Plan annually.
  • Annual Bonus for eligible positions: 25%
  • 401(k) match and annual company contribution
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
  • Employee Assistance Program and resources for mental and emotional support
  • Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
  • Referral bonus program
  • And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

Salary : $125,600 - $172,700

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