Security Operations Analyst

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in? Primary Purpose:

JOB EXPECTATION: Engage in job duties outlined below, to reduce risk exposure in areas of cyber and physical security; and to promote our mission of safeguarding the people, property, reputation and shareholder value of the corporation. PURPOSE Perform programming review and provisioning to complex networked enterprise security operations software systems (e.g. CCure 9000 Enterprise, Andover Continuum, D3, DMP, Compass, ExacqVision, Enterprise System Manager, and JIRA, etc.) Perform security system tuning and calibration, monitor status of system issue service tickets, and conduct ESOC acceptance testing and commissioning reviews Conduct validation of security equipment corrective and preventive maintenance Provide vendor support for system maintenance Collect and analyze system metrics; prepare reports on Security Operations systems Monitor the compliance of security systems with Management Model and regulatory standards Assist in planned security system outages Support ESOC operations

Primary Duties:

• Day-to-day operation of security systems (40%)
• Collection, analysis, and reporting of security systems performance (30%)
• Provide training and systems support for end users (10%)
• Contribute to Security Operations processes, procedures, and best practices (10%)
• Support system update and related outages (10%)

Job Scope:

• Support the efficient operation of intrusion detection, access control, and video systems
• Collect, analyze and report system alarm performance issues, perform alarm performance remediation, and assist in the effective integration of systems with CISS teams and Exelon Business Units
• Work under the direct supervision of senior team members

Minimum Qualifications:

• Bachelor's degree or Associate's degree with 5 years of security system experience.
• Strong communication skills, both written and oral.
• Knowledge of PC/desktop workstation applications: Microsoft Word, Excel, Outlook, PowerPoint, etc.
• Strong analytical and presentation ability.
• Ability to work effectively under high stress situations.
• Ability to rapidly assess and respond to life safety and security incidents.

Preferred Qualifications:

• Bachelor's degree
• Proficiency on the following systems: CCure 9000 Enterprise, ExacqVision, Andover Continuum, Pelco Control Point, Compass, DMP, D3, JIRA, PassagePoint, Enterprise System Manager, Exelon Alert
• Knowledge of: Exelon business structure, ESOC policies and procedures, Exelon NERC CIP policies and procedures, substation operation, and CISS policies and procedures

Benefits: Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $76,800.00/Yr. – $105,600.00/Yr.
• Annual Bonus for eligible positions: 10%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.