Client Experience Associate - Mail Clerk/Floater

About XBP

XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.

Job Description

Essential Job Responsibilities:

• Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services.
• Performs administrative tasks, provides volumes/billing inputs to one-up Manager, and other assigned duties in a timely manner.
• Handle time-sensitive material like confidential, urgent packages
• Shipping & Receiving
• Sort and deliver mail, packages
• Valid Driver's license
• Courier services
• Pack & move boxes as needed within the site as requested
• Stock paper in copy areas
• Change Toners in copiers as requested
• Ensures adherence to company policies and guidelines, safety & security procedures.
• Create a positive atmosphere of professionalism and support.
• Utilizes technology to perform tasks efficiently and demonstrates the ability to communicate effectively both orally and written.
• Position may require individuals to perform site activities due to unanticipated volume increases, staffing coverage issues and/or special project needs requested by clients.
• Understands basic information on core service/solutions offerings and effectively with Manager - Client Services.
• Other duties upon request
• Maintain a high level of safety awareness and promptly report potential hazards to supervisors.
• Adhere to security and privacy policies, standards, and guidelines to protect company and customer information.
• Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution.
• Work in various environments, including office settings, computer rooms, production floors, warehouses, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink.
• Engage in repetitive motion activities such as twisting, bending, climbing, and lifting, with the ability to lift up to 25 lbs. frequently.
  
  

Qualifications

• High school diploma or equivalent.
• Valid Driver's license.
• Proficiency in reading, writing, and speaking English.
• Ability to work at a computer for extended periods.
• Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
• Close vision and ability to focus are necessary for performing tasks accurately.
• Experience with data entry is desirable.
• Ability to engage in repetitive motion activities like twisting, bending, and climbing.
  
  

The pay range for this position starts at $16/hrs to $17/hrs ; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered

Disclaimer

XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.