Senior Cloud Infrastructure Engineer

About Taskrabbit

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-dos, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. Were looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.Together with IKEA, were creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our new New York City office (opening January 2026).

About The Team

Were problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, youll work across teams to dig deep into impactful projects that are changing the way people get their tasks done and enjoy opportunities to advance your career in a diverse, inclusive environment.

About The Role

Taskrabbit is looking for an experienced Senior Cloud Infrastructure Engineer to drive the next phase of our Platform Modernization ("PlatMod") initiative. In this high-impact role, you won't just keep the lights on; you will build the next generation of infrastructure from scratch to support both Taskrabbit and Dolly.

We are moving fast to decommission legacy tooling (i.e Jenkins) in favor of a modern, cloud-native stack (Kubernetes, ArgoCD, Crossplane). You will be a hands-on ownertaking vague requirements and turning them into resilient, scalable solutions while advocating for your technical designs to the wider engineering organization.

As a core member of a lean, collaborative team, you will also play a critical role in stabilizing our environment. You will participate in the on-call rotation, drive incident response, and implement the fixes necessary to ensure our services remain highly available (99.9%) for our users worldwide.

What Youll Work On

• Build and maintain new modern infrastructure such as Kubernetes, new CI/CD tools and assisting with application teams on adapting.
• Building and maintaining CI / CD pipelines from scratch for testing and releasing configuration and software.
• Monitor and resolve issues in all environments using tools such as DataDog, PagerDuty, and AWS logs.
• Engage in capacity planning and demand forecasting, anticipating performance bottlenecks, and scaling the environment as needed using DataDog and other tools.
• Design and implement a zero-downtime solution to accomplish a highly available service (99.9%).
• Ensure systems are secure against cyber threats and implement fixes for Security vulnerabilities.
• Automate tasks and develop tools to increase engineering efficiency and visibility.
• Design and implement disaster recovery (DR) between different regions in cloud providers such as AWS.
• Manage web domain and certificates.
• Troubleshoot production and testing environment issues, including performance and function issues.
• Provide support to the organization through on-call, resolving issues and driving infrastructure changes.
• Identify, define, and document system requirements and recommend solutions to management.
• Perform on-call duties and be part of the on-call rotations (weekends/evenings; as needed).
  
  

Your Areas Of Expertise

• At least 5 years of experience in the Infrastructure and DevOps Space.
• Experience with build automation and configuration management tools (e.g. Ansible, Puppet, Chef.)
• Strong knowledge of the Amazon Web Services (AWS) ecosystem and other core AWS technologies, ElasticSearch Service, RDS, WAF, CloudFront, Kubernetes etc.
• You have worked with common infrastructure tools like Docker, Terraform, Helm, GitHub Actions, and ArgoCD.
• Experience with a microservice architecture running in containers (Docker or other containerisation technology).
• Experience supporting 24x7, high-availability internet application environments that include web, application, and database servers and load balancing systems.
• Experience working with a product that has end-users.
• Bachelor's degree or higher in Computer Science, or equivalent experience.
• AWS Certification is a plus.
• Excellent written and communication skills.
• A strong ownership attitude and a track record of taking responsibility for problems and pushing through to resolution.
• Software development background is a plus.
• Experience in a startup environment is a plus.
  
  

Compensation & Benefits

At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay bonus benefits perks.

The base pay range for this position is $147,000 - $196,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

Youll Love Working Here Because

• Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness productivity education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.
  
  

Taskrabbits Commitment To Diversity And Inclusion

An Active Commitment to Equity within our Company and Platform.We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.