Provider Relations Representative - Remote GA

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Provider Relations Representative - Remote GA at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.

Your role in our mission

• Assists the business process outsourcing development teams in gathering and summarizing data to assist in client evaluation. Accompanies the sales team, as needed, to client sites.
• Provides analysis and documentation of client requirements to provide appropriate data to outsourcing project development and implementation teams for client(s).
• Prepares work plans, documents project scope and reviews with client to ensure accuracy. Monitors project schedules to ensure timelines and deliverables are met.
• Demonstrates system setup to clients before system is finalized. Tests and analyzes system configuration against requirement documents during implementation and administration.
• Monitors processes and resolves participant issues; escalates as appropriate.
• Strong written and verbal communication skills
  
  

What we're looking for

• Bachelor's degree or a minimum of five (5) years of equivalent experience in a related field such as healthcare, provider relations, or claims management
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint
• Effective in presenting and facilitating training or informational sessions
• Excellent organizational and time management abilities to manage field visits, reporting, and provider support
• As part of the interview process, candidates will be asked to prepare and deliver a short presentation on a topic of their choice to demonstrate communication and presentation skills.
  
  

What you should expect in this role

• This is a remote position; however, candidates must reside in Georgia.
• Work schedule is Monday to Friday, from 8:00 AM - 4:30 PM.
• Harver Assessment Requirement: As part of our interview process, all candidates must complete the Harver Assessment. This assessment helps us evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• To work effectively as a teleworker or hybrid positions with Gainwell, employees must have a broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload. Higher speeds are recommended for optimal performance.
• To Test your internet download and upload speed
• Go to Google.
• Search for Internet Speed Test or click here.

Employee Benefits & Perks:

• Health benefits (medical, dental, and vision) begin on Day 1 of employment.
• 401(k) with company match and additional benefits become available within the first few months.
• Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell.
• Career growth and advancement opportunities are encouraged and supported.
• A company-provided computer is supplied for work use.
  
  

The pay range for this position is $35,000.00 - $50,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.