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Microcomputer/Network Technician 1/2

ExecutivePlacements.com
Anchorage, AK Full Time
POSTED ON 11/1/2025
AVAILABLE BEFORE 12/1/2025
Microcomputer/Network Technician

These positions are being recruited in both Anchorage and Juneau; final location is based on the location of the selected candidate.

The Department of Corrections, Division of Administration & Support, is recruiting for multiple Microcomputer/Network Technician 1/2 positions.

What You Will Be Doing: This position is to allow the incumbent to train and become familiar with the DOC helpdesk. Learns how to configure and troubleshoot PCs in compliance with SOA and DOC IT Standards, and evaluates and installs additional software/hardware as needed while learning about the DOC Environment.

Our Mission, Values, and Culture: The Division of Administrative Services / Information Technology Unit provides essential network security and server support to the line of business operations of the Department in support of its mission to provide secure confinement, reformative programs, and a process of supervised community integration to enhance the safety of our communities.

Benefits of Joining Our Team: This Unit provides Technical Services, line of business, support to Alaska's correctional system to ensure appropriate documentation and tracking of all persons placed under the department's custody/supervision. There are more than 4,000 offenders under the department of corrections custody and an additional 5,000 that are under field supervision as assigned by the Alaska Court System.

The Working Environment You Can Expect: This position requires troubleshooting throughout the department, may require physical travel to Correctional Institutions, and may work with or around incarcerated individuals. The incumbent's office is centrally located in either Anchorage or Juneau.

Who We Are Looking For: We are interested in candidates who possess some or all of the following position specific competencies:

  • Technical Problem Solving: Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem.
  • Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral and Written Communication: Expresses information effectively, taking into account the audience and nature of the information; makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Minimum Qualifications: This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience, training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Microcomputer/Network Technician 1: Any combination of education and/or experience that provides the applicant with competencies in Analytical Thinking/Problem Solving, Customer Service, Oral Communication, and Reading.

Microcomputer/Network Technician 2: Any combination of education and/or experience that provides the applicant with competencies in Analytical Thinking/Problem Solving, Customer Service, Information Assurance, and Technical Problem Solving.

Salary.com Estimation for Microcomputer/Network Technician 1/2 in Anchorage, AK
$56,040 to $69,471
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