Systems Analyst II

Req Number

R6636

Employment Type

Full time

Worksite Flexibility

Onsite

Who We Are

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion . We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Systems Analyst II ready to take us to the next level! If you have skills in Excel, Linux, and SQL, and are looking for your next career move, apply now.

Job Description

We are looking for a Systems Analyst II to analyze tolling systems and ensure they are operating at peak efficiency. This position will be full-time contract and onsite.

What Youll Do

• Analyze tolling systems to ensure optimal performance
• Perform daily/weekly monitoring and analysis of lane performance reports and dashboards
• Conduct hyper care monitoring of new and upgraded lanes
• Perform basic fault isolation for lane/plaza issues
• Receive training and perform advanced fault isolation for lane/plaza issues
• Receive training and provide third-level support for key roadside servers, databases, and software
• Investigate and analyze anomalies reported by Operations, Finance, and Maintenance
• Support the setup of new lane system installations and/or upgrades
• Develop Standard Operating Procedures (SOPs) for SunWatch when monitoring is transferred to their team
  
  

Required

What You'll Need

• BA or BS Degree (Military technical training or appropriate work experience may be considered in lieu of a degree)
• Technical Certificate (e.g., A Plus) or equivalent technical training/experience in network, security, or server management
• Knowledge of toll lane theory of operations
• Experience in toll lane troubleshooting
• Familiarity with Linux command usage and server support
• Basic knowledge of SQL query writing
• Proficiency in Excel, MS Word, and PowerPoint
• Knowledge of Excel macros and Visual Basic
• Experience with Excel Pivot Tables
• Ability to use network and system management tools (e.g., CA Unicenter, Orion)
  
  

Preferred

• Advanced troubleshooting experience in toll lane systems.
• Knowledge of roadside server/database/software management.
  
  

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
  
  

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 8111.

$24p/h - $28p/h

The pay range for this position is listed above.Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.