Remote Business Systems Analyst

This is a 6?month contract (with a strong possibility of extension) for a driven Business Systems Analyst to join a Revenue Cycle Redesign initiative. The successful candidate will work 100% remotely, aligned to Central Time Zone hours, supporting the evaluation and optimization of mission-critical systems.

Why This Role Matters

Revenue cycle is the lifeblood of any organizationespecially in healthcare and related industries. This opening offers a rare chance to influence the redesign of systems that directly affect billing, claims, and financial performance. If you have a knack for analyzing user needs, transforming processes, and liaising across multiple stakeholders, this position empowers you to make a tangible impact from day one.

Key Responsibilities

• Requirements Gathering & Documentation Collaborate with business users and domain experts to define and document detailed requirements. Craft scoping documents and initial estimates to lay the groundwork for demand management.
• Idea Lifecycle Management Own the submission and tracking of ideasmaintaining lifecycle status from conception through approval. Elevate high-impact concepts and shepherd them toward execution.
• Project Tracking & Management Administer project boards, monitor phase progression, and ensure milestones and deadlines are met. Proactively identify and escalate blockers or risks.
• Data Integration & Reporting Pull and manipulate data from ServiceNow as needed. Maintain and update Smartsheet and Google Sheets dashboards with advanced functionalities (e.g. VLOOKUP, COUNTIFS, SUMIFS).
• Dashboard Creation & Maintenance Build robust reporting tools with Smartsheet (grids, timelines) and Google Sheets, incorporating formulas, visual components, and KPI indicators.
• Cross-Functional Coordination Act as a bridge between the Strategic Realization Office, business units, IT, and other stakeholders to align on scope, timelines, and deliverables.
• Independent Execution & Escalation Operate with minimal oversight. Meet deadlines, own escalations, and drive clarity throughout project phases.
  
  

Required Skills & Experience

• 35 years in business systems analysis, data analysis, or project coordination with technical responsibilities.
• Exceptional verbal and written communicationable to liaise confidently with both business and technical stakeholders.
• Proven ability to work autonomously, drive deliverables, and act decisively.
• Google Sheets mastery, including advanced formulas (VLOOKUP, COUNTIFS, SUMIFS, etc.).
• Smartsheet experience, ranging from grid setup to dashboard creation and advanced reporting.
• Experience extracting and manipulating data via ServiceNow.
• Familiarity with G-Suite tools (Docs, Sheets, Slides) for collaboration and documentation.
• Healthcare revenue cycle knowledge is a plusthough not strictly required.
• Experience coordinating projects and engaging stakeholders, delivering clear communication and scoped outcomes.
  
  

Ideal Background

• A foundational understanding of revenue cycle flowsfrom patient registration to claims processing and reimbursement.
• Comfortable collaborating with technical teams (IT, PMOs, data analysts) and translating business needs into system specifications.
• Strong proficiency in spreadsheet and tabular toolsespecially Smartsheet and Google Sheets.
• Detail-oriented, organized, and able to thrive in decentralized environments.
• A quick learner with a solutions-focused mindset; unafraid to tackle novel challenges and drive implementation.
  
  

Growth & Impact

• Influence Real Revenue Systems: Contribute to redesigning systems that impact organizational revenue and patient financial experience.
• Elevate Reporting & Monitoring: Build dashboards that empower real-time decision-making.
• Cross-Functional Reach: Collaborate with finance, IT, operational, and leadership teams to deliver comprehensive solutions.
• Extension Potential: Many projects naturally evolvetop performers often stay on long-term.
  
  

Logistics

• Location: Remote within the U.S., must align to Central Time business hours.
• Contract: Initial 6 months, with strong chance for extension or conversion.
• Start Date: As soon as background checks and provisioning allowflexible to some degree.
  
  

What Youll Bring to the Table

• Analytical Mindset Translate user scenarios into data-driven requirements and well-defined solutions.
• Project Management Awareness Handle scoping, estimation, and lifecycles with Smartsheet and project boards.
• Reporting Expertise Develop visually compelling, KPI-driven dashboards and reports.
• Technical Fluency Extract, manipulate, and interpret data from tools like ServiceNow and G?Suite apps.
• Communication Excellence Engage stakeholders across business and technical domains, distilling complexity into clarity.
  
  

What Will Help You Excel

• Experience with healthcare billing, claims, or revenue cycle systems.
• Background in Smartsheet automation or integration with APIs.
• Familiarity with platforms like ServiceNow or similar ticketing/data systems.
• A background in G-Suite scripting or automation.
  
  

Next Steps

To be considered for this high-impact, remote-first analyst role, please submit your resume highlighting:

• Revenue cycle or related experience
• Google Sheets formulas and G?Suite project use
• Data extraction or ServiceNow usage
  
  

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