What are the responsibilities and job description for the Commercial Roofing Service Superintendent/Manager position at Executive Roofing Systems. Inc.?
About Us: Executive Roofing Systems is a commercial roofing company built on trusted, long standing relationships with building owners, property and facility managers, and developers. We provide comprehensive roofing solutions including repairs, roof replacements and installations, and customized maintenance programs.
We are not a typical roofing contractor. Executive Roofing Systems is a family run business that values people first. Our focus is on growing a strong company, supporting our team, and delivering exceptional results for our clients, all within a positive, respectful, and team driven environment.
We believe in daily learning, ongoing coaching, and continuous improvement. Our goal is to help our employees grow both personally and professionally. We offer a supportive workplace where you are trusted to do your job, empowered to make decisions, and encouraged to take pride in the work you do.
OVERVIEW
The Service Superintendent is responsible for overseeing daily service operations, leading service crews, and ensuring high quality, safe, and efficient execution of commercial roofing service work. This role bridges the field and office by coordinating people, materials, schedules, and customer communication while maintaining accountability for performance, safety, and customer satisfaction.
This position requires strong technical roofing knowledge, leadership skills, and the ability to manage multiple service crews and projects at once. The Service Superintendent plays a key role in driving service department efficiency, profitability, and long term client relationships.
RESPONSIBILITIES
- Lead, manage, train, and support service technicians to ensure productivity, accountability, and quality workmanship
- Provide roving site supervision and hands on technical training to crews in the field for quality assurance
- Enforce safety compliance, conduct safety trainings, and uphold OSHA requirements across all service jobs
- Maintain strong customer communication and ensure a positive service experience
- Manage service trucks, tools, materials, and equipment including inventory control and maintenance
- Perform roof inspections and assessments for new and existing customers
- Diagnose service issues, estimate repair work, and prepare service proposals
- Oversee service work orders from intake through completion, including scheduling, logistics, and execution
Key qualifications and experience
- Strong background, 5 years in commercial roofing service, repair, and maintenance
- Proven experience leading field crews and managing service operations
- Ability to physically perform roof inspections and assessments
- Strong organizational, communication, and problem solving skills
- Comfortable estimating service work and interacting directly with customers
- Ability to manage multiple jobs and shifting priorities in a fast paced environment
Compensation
- Competitive Base Salary
- Eligible for performance bonus and incentives
- Paid Time Off and Paid Holidays
- Company vehicle, credit card, phone and laptop and/or iPad
- Benefits package
- Trainings, Certifications, and Professional Development
***Contact by recruiters is strictly prohibited***
Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
Experience:
- Commercial Roofing: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $80,000 - $90,000