What are the responsibilities and job description for the Automotive BDC agent position at Executive Kia?
Automotive BDC Agent
Executive Kia
Wallingford, CT.
Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming BDC Agent to create premium guest experience at Executive Kia
If you're ready to bring energy, hustle, and personality to a dealership that’s built for success apply today.
What We Offer:
- 5-Day Work Week
- Excellent compensation plans with bonuses/incentives
- Paid Time Off/Vacation
- Medical, Dental & Vision Insurance
- 401k Program
- Paid Life Insurance
- Professional/Respectful Work Environment
- Advancement Opportunities
- Ongoing Training & Development
- Employee vehicle purchase plans
- Discounts on products and services
What You’ll Do:
- Answer customer calls and establish follow-ups with sales appointments
- Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Utilize CRM tracking system daily
- Participate in team and process development sessions—maintaining positive relationships with teammates, sales teams, and dealership management
Keys to Success:
- Previous customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.