What are the responsibilities and job description for the Front Desk Agent position at Executive Inn & Suites?
Best Western Plus Bayside Hotel/Executive Inn & Suites and on the Embarcadero Cove is searching for a team-oriented, service minded individual who desires to make people happy. The position is part time. This individual should be a positive mined, enthusiastic person who is interested in working in a professional environment where the focus of the property is to anticipate our guest’s needs and exceed their expectations.
The Executive Inn & Suites is an independent hotel located moments from Jack London Square, 20 minutes from Oakland International Airport and a quick shuttle ride to our local BART station and the remainder of the Bay Area.
The Hotel prides itself as a sanctuary for guests; its peaceful waterside rooms, extensive list of complimentary amenities and service focused staff enable visitors to enjoy the sites of the cities, or concentrate on business affairs.
Front Desk Agent Position Summary:
The Front Desk Agent or GSA works the front desk of the property and assists our guests through the following list of activities:
- Checking in and Checking out
- Assistance with Directions
- Folio Settlement
- Reservations and Confirmations
- Message Delivery
- Phone calls
- Establishing Property Credit
- Group Arrivals
- Familiarization of the Property
- Safety and Security
- Events
- Restaurant Reservations
- Attraction Knowledge
- And much, much more
Prior hotel experience is recommended. Positive attitude, engaging personality and a desire to please people are absolutely required for the position. Candidates must have experience with computers and must be able to demonstrate a proclivity to multi-task.
The Front Desk Agent position starting pay is $17.94-$23.91 per hour with a variety of benefits including health, dental and vision insurance, vacation time, sick and holiday pay based on time with the company.
EOE M/F/D/V. The Executive Inn & Suites conducts post-offer Background Check/Drug Testing.
Salary : $18 - $24