What are the responsibilities and job description for the Hotel Customer Service/Front Desk Part/Full Time Pompano Beach position at Executive Economy Lodge?
Front desk agents are primarily responsible for greeting and checking in guests, processing payments, and providing exceptional customer service. We are looking for an addition to our team that has a flexible schedule that can work a variety of either of the 3 shifts: 8a-4p, 4p-12a, and 12a-8a. Initial schedule would be part time from 16-30 hours but can expand to full time based on performance and commitment. If you have management experience at a hotel, please reach out as we may be interested in incorporating your skill set for a more challenging position.
Responsibilities will include:
-Using our POS system to check in guests, make reservations, and process payments.
-Providing in person customer service to current and future guests.
-Answering phone and email queries as well as entering in reservation requests (phone/email/online).
-Watching property to ensure employee and guest safety
-Document housekeeping and maintenance issues
-Keep lobby clean and presentable
-Complete daily tasks to ensure next day preparedness.
Required Education
-High school of equivalent
Experience
-2 years hospitality experience highly preferred
Pay: $14.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Application Question(s):
- What interests you about this position. Why do you think you will be a good fit for this job?
Experience:
- Hotel Front Desk: 1 year (Preferred)
Shift availability:
- Overnight Shift (Preferred)
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Pompano Beach, FL 33062 (Required)
Work Location: In person
Salary : $14 - $17