Assistant Association Property Manager

Job Summary

We're seeking an Assistant Community Association Manager to join our team! This role is crucial in supporting the Property Manager(s) in the day-to-day operations and management of a portfolio of assigned community associations. The ideal candidate has excellent customer service skills, is a strong communicator, and can effectively manage multiple priorities in a dynamic setting.

Key Responsibilities

The Assistant Association Property Manager will be responsible for a variety of tasks, including but not limited to:

Administrative Support:

• Maintain organized and accurate community files, both physical and electronic.
• Prepare, distribute, and manage association correspondence, notices, and communications to homeowners and board members.
• Process and track vendor contracts, work orders, invoices, and insurance certificates.
• Manage the community's calendars, scheduling meetings, inspections, and events.

Customer Service & Communication:

• Serve as the primary point of contact for routine homeowner and resident inquiries (via phone, email, and in-person) regarding association rules, policies, and maintenance issues.
• Triage and resolve homeowner concerns, escalating complex issues to the Property Manager when necessary.
• Assist with the coordination of annual meetings, board meetings, and other community gatherings, including preparing meeting packets, securing locations, and drafting minutes.

Covenant Enforcement & Maintenance:

• Conduct routine property inspections, documenting violations, and initiating the enforcement process.
• Assist with monitoring and tracking all ongoing maintenance projects and repairs to ensure timely completion.
• Coordinate with vendors and contractors for maintenance and repair work within the communities.

Financial Assistance:

• Help prepare annual budget drafts and financial reports as directed.
• Process invoices and assist with tracking community expenditures.

Qualifications

• Experience: [1 year] of experience in property management, HOA management, real estate, or a related administrative field is preferred.
• Education: High school diploma or equivalent is required; an Associate's or Bachelor's degree is a plus.
• Skills:
• Exceptional written and verbal communication skills.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new property management software.
• Excellent organizational skills with a proven ability to manage time effectively and prioritize tasks.
• Demonstrated commitment to providing high-level customer service.
• Ability to work independently and as part of a team.
• Other: Must possess a valid driver’s license and reliable transportation as travel to community locations will be required.

What We Offer

• Competitive compensation plus eligibility to earn commissions and bonuses
• Generous Paid Time Off and holidays
• Opportunity to make a tangible impact on a thriving community.
• A supportive and collaborative work environment.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

Work Location: Hybrid remote in Saint Paul, MN 55125

Salary : $20 - $25