What are the responsibilities and job description for the Bank Teller position at Exchange Bank?
Job Overview
We are seeking a dedicated and motivated Bank Teller to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist customers with their inquiries, process transactions, and ensure a positive experience while maintaining the integrity of our financial services. The ideal candidate will possess strong communication skills and a solid understanding of financial products and services.
Responsibilities
- Provide outstanding customer service by addressing inquiries and resolving issues in a timely manner.
- Handle cash transactions accurately, including deposits, withdrawals, and loan payments.
- Utilize financial software to manage customer accounts and process transactions efficiently.
- Assist customers with debits and credits, ensuring accurate account management.
- Promote financial products and services to enhance customer relationships and drive sales.
- Implement fraud prevention detection measures to safeguard customer information and assets.
- Maintain accurate records of customer interactions using Customer Relationship Management (CRM) tools.
- Support loan origination processes by guiding customers through application requirements and documentation.
Requirements
- Previous experience in customer service/banking or a related field is preferred.
- Strong cash handling skills with attention to detail in processing transactions.
- Familiarity with financial software and banking operations is a plus.
- Knowledge of sales techniques and ability to promote financial products effectively.
- Understanding of fraud prevention detection practices within the banking industry.
- Excellent communication skills, both verbal and written, with the ability to build rapport with customers.
- Strong problem-solving skills and the ability to work independently or as part of a team.
- A commitment to delivering high-quality service while adhering to company policies and procedures.
Join us in providing exceptional service that makes a difference in our customers' lives!
Job Type: Full-time
Pay: $30,000.00 - $32,000.00 per year
Benefits:
- Employee assistance program
- Flexible spending account
- Paid sick time
- Paid training
- Retirement plan
- Tuition reimbursement
Schedule:
- Monday to Friday
Experience:
- Banking: 1 year (Preferred)
Ability to Commute:
- Natchitoches, LA 71457 (Required)
Work Location: In person
Salary : $30,000 - $32,000
