What are the responsibilities and job description for the Account Services Specialist position at Exchange Bank?
This job is on-site in any of our Nebraska locations (Lincoln, Omaha, Kearney, Grand Island or Gibbon.)
A full benefits package is available including health, dental, vision, life and disability insurance. Paid time off and holidays as well as a company 401k plan with employer match are also offered.
As an Exchange Bank Account Services Specialist, you have the opportunity to be part of a specialized team and provide support for internal and external clients. This team contributes to the operation of the bank by ensuring accuracy with internal documentation, account maintenance, and electronic banking while providing excellent customer service.
Essential Functions:
- Perform duties for all branches by maintaining records in the following areas:
- Debit/ATM card ordering
- Customer identification information: Adding new customers, updating existing information
- Deposit accounts/IRAs: Processing new accounts, updating existing accounts, rate modifications and offsets, complete requested maintenance
- Safe deposit boxes: Adding new agreements, verifying agreements
Position Qualifications:
- Minimum educational and experience requirements: Associate’s Degree or one to two years of related experience and/or training; or equivalent combination of education
- Additional knowledge, skills and abilities:
- Excellent communication and customer service skills.
- Proven performance in problem solving and with maintaining/building customer relationships.
- Excellent written and verbal communication skills, demonstrating tact and professionalism with coworkers
- Excellent organizational skills and ability to complete work in a timely and accurate manner
- Working knowledge of accounting principles, banking principles, and bank reporting requirements
- Proficient in Microsoft Office programs including Outlook
- Detail and deadline oriented
- Software experience with Fiserv Precision/Director helpful.
Exchange Bank is an Equal Opportunity Employer, M/F/Disability/Protected Veteran
About Exchange Bank
While Exchange Bank has embraced this technological evolution, the core values of the organization are still rooted in relationships. “Relationships you can bank on” is more than a slogan; it is a culture within the organization. Exchange Bank knows banking is more than transactions, and prides itself on offering relationships with dedicated employees whose talents surpass any virtual assistant or mobile app. We have seven locations, five in Nebraska and two in Kansas. Learn more about us at eb-us.com. We offer a full benefits package to all full time employees, including: Health, Dental, Vision, Life and Disability Insurance 11 paid holidays PTO starting day 1 401k plan with company match. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status