What are the responsibilities and job description for the Support Resource Specialist position at Exceptional Parents Unlimited, Inc.?
Job Summary:
Our organization is seeking a part-time professional to provide support, information, and assistance to parents of children/individuals with unique needs and their families.
Essential Functions:
- Provide high-quality individualized support and resources to families and individuals needing assistance with special education and/or regional center services.
- Identify family and/or individual needs and provide clinics/one-on-one sessions as necessary.
- Contribute to the development of individual and organizational knowledge base of community resources in which families can be referred.
- Organize and lead or co-lead support groups, and connecting activities including family cafes and caregiver groups such as parent groups, fathers' groups, sibling groups, and grandparent groups as assigned.
- Develop and present all training and support material with emphasis on the parent's perspective.
- Make public presentations and/or conduct trainings for parent groups.
- Maintain a high level of knowledge related to special education and other laws such as the Individual with Disabilities Education Act (IDEA), Americans with Disabilities Act (ADA), and Lanterman Act.
- Stay current with educational strategies, assessment, conflict resolution, and other processes related to accessing educational services.
- Participate in ongoing professional development, department, and team meetings, as well as in-service training provided by EPU such as consultation, reflective practice, and supervision groups.
- Responsible for collecting, summarizing, and reporting all data and information required by program.
- Adhere to EPU's policies and procedures and maintain proper confidentiality.
- Maintain, manage, and process records, files, and information in a confidential manner that meets HIPAA and other applicable confidentiality regulations.
- Position requires data entry, answering phones, and various computer activities.
- Travel may be required with this position based on program needs.
Requirements:
Knowledge, Skill, and Experience:
- Education: High School diploma or equivalent required. College coursework preferred but not required. Bachelor's degree encouraged.
- Skill: Strong communication skills, both written and verbal, able to make independent decisions within guidelines, accept responsibility, dependable, reliable, strong time management skills, committed, highly motivated, must have a professional code of ethics, and a professional demeanor.
- Experience: Prefer a parent or close family member of a child/individual with unique healthcare, developmental, or emotional challenges.
- Bi-lingual in Spanish or Hmong is a plus but not required.
- Computer literate, knowledge of Microsoft Office products.
- Must hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance.
Salary Description:
$20.00 - $21.00 per hour DOE
Salary : $20 - $21