What are the responsibilities and job description for the Development Coordinator position at Exceptional Parents Unlimited, Inc.?
Description
Job Summary:
The Development Coordinator is critical in supporting the Development Department's efforts to increase philanthropy and strengthen donor engagement. This position is responsible for advancing the organization’s fundraising strategies, including but not limited to mid-level giving solicitation, donor stewardship, and writing donor correspondence and solicitations. Additionally, the Development Coordinator oversees reporting and analytics, including reconciling with accounting and updating development dashboards. The ideal candidate is highly detail-oriented, organized, analytical, customer service-driven, and passionate about excellence.
Essential Functions
Knowledge, Skill, and Experience:
Education: Requires a bachelor’s degree in humanics, business administration, marketing, or other related fields.
Skills: The candidate must have excellent written and verbal communication skills. They must also have strong analytical skills, with the ability to interpret data and generate actionable insights, have a proven ability to manage multiple tasks efficiently and easily adapt to changing circumstances, also demonstrate an ability to represent the Development Department with warmth and professionalism and build strong and positive relationships both internally and externally, detail-oriented with strong organizational skills.
Experience
Typical Working Conditions: The position is located at the EPU facility. It requires sitting and working on a computer for extensive periods. Fingering (fine dexterity) and repetitive hand and wrist motions are also required.
Equipment Used: Computers, printers, telephones, and fax machines. Local travel may require operating a vehicle.
Essential Physical Tasks: Must be able to sit for long periods of time, working with a keyboard or computer screen.
This position description may not be an exhaustive list of all duties, knowledge, or abilities associated with this classification. However, it is intended to reflect the principal job elements accurately. Related duties, knowledge, or skills to those expressly stated may also be required for the successful performance of the position.
Job Summary:
The Development Coordinator is critical in supporting the Development Department's efforts to increase philanthropy and strengthen donor engagement. This position is responsible for advancing the organization’s fundraising strategies, including but not limited to mid-level giving solicitation, donor stewardship, and writing donor correspondence and solicitations. Additionally, the Development Coordinator oversees reporting and analytics, including reconciling with accounting and updating development dashboards. The ideal candidate is highly detail-oriented, organized, analytical, customer service-driven, and passionate about excellence.
Essential Functions
- Mid-Level Giving ($250-$999): Handle the stewardship and solicitation of mid-level giving, ensuring donors are engaged, annually renewed, and appreciated for their impact.
- Direct Mail Strategy: Develop and implement strategy for direct mail campaigns, including list segmentation and follow-up communications.
- Mail Solicitations: Write compelling and effective mail solicitation letters to engage potential donors and encourage contributions.
- E-Solicitations: Write, design, and distribute email campaigns to reach a broader audience and solicit donations through digital channels.
- Tracking: Set up and maintain tracking systems for all fundraising activities (e.g. appeal codes, QR codes, etc.), ensuring accurate records of donor motivation.
- Reporting and Dashboards: Generate regular reports and dashboards to monitor fundraising performance, track donor engagement, and communicate progress toward development metrics and budget. Consistent reporting helps to provide actionable insights into future campaign strategies.
- Donor Communication: Assist in responding to donor inquiries, acknowledging donations, and fulfilling stewardship strategies to foster positive relationships with donors. Work with all fundraising sponsors, including events, to receive and organize deliverables.
- Fundraising Events: Assist and support the Development Team in administering EPU’s fundraising events, Fiesta de los Niños and Gala of Light, including developing sponsor packages, flyers, and e-communications.
- Collaboration with Accounting: Work closely with the Accounting Department to reconcile donations and expenses accurately.
- Administrative Support: Support the Development Department, including scheduling meetings, managing calendars, and preparing materials for fundraising events and meetings.
- Research: Research potential donors, foundations, and grant opportunities. Stay informed about fundraising trends and best practices
- Maintain, manage, and process records and information in a confidential manner that consistently meets HIPAA and other applicable confidentiality regulations.
- Adhere to EPU standards, policies, and procedures.
- The EPU facility's standard operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The position may require a variation of hours depending on the department and position needs.
- Perform other duties as assigned by the Director of Development and Communications and/or President/CEO.
Knowledge, Skill, and Experience:
Education: Requires a bachelor’s degree in humanics, business administration, marketing, or other related fields.
Skills: The candidate must have excellent written and verbal communication skills. They must also have strong analytical skills, with the ability to interpret data and generate actionable insights, have a proven ability to manage multiple tasks efficiently and easily adapt to changing circumstances, also demonstrate an ability to represent the Development Department with warmth and professionalism and build strong and positive relationships both internally and externally, detail-oriented with strong organizational skills.
Experience
- 3 years’ experience in a not-for-profit organization or fundraising environment is a plus.
- 3 years’ experience in Development, nonprofit database management, and Microsoft Office Suite (Excel, Word, PowerPoint).
- Hold a valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance.
Typical Working Conditions: The position is located at the EPU facility. It requires sitting and working on a computer for extensive periods. Fingering (fine dexterity) and repetitive hand and wrist motions are also required.
Equipment Used: Computers, printers, telephones, and fax machines. Local travel may require operating a vehicle.
Essential Physical Tasks: Must be able to sit for long periods of time, working with a keyboard or computer screen.
This position description may not be an exhaustive list of all duties, knowledge, or abilities associated with this classification. However, it is intended to reflect the principal job elements accurately. Related duties, knowledge, or skills to those expressly stated may also be required for the successful performance of the position.