What are the responsibilities and job description for the Patient Access Rep position at Exceptional Healthcare Inc.?
Front Desk - Day or Night Shifts
Join Exceptional Healthcare’s New Community Hospital in Rapid City, SD.
Interviewing Now / Offers ASAP / Opening Fall 2026
Be the face of our newest hospital in Rapid City, South Dakota! Exceptional Healthcare is building a new state-of-the-art facility bringing high-quality care to surrounding communities.
Create a lasting first impression while providing vital administrative support as a Front Desk/ Patient Access Rep.
What You'll Do
- Welcome and register patients for ER, Direct Admission, and Outpatient Services
- Verify insurance benefits and process payments
- Maintain accurate patient records and coordinate between departments
- Handle phone communications and administrative responsibilities
- Create positive patient experiences during registration
- Previous ER or Patient Registration experience preferred
- Knowledge of insurance verification and medical terminology
- Strong organizational and computer skills
- Excellent communication and customer service abilities
- High School Diploma/GED
- Availability for 12-hour shifts (7 AM-7 PM or 7 PM-7 AM), weekends and holidays
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match and PTO
- Career advancement opportunities
- Tuition reimbursement and wellness programs
- Help shape a new healthcare facility
- Modern work environment with collaborative culture
Apply Today! Join our founding team and help build Exceptional Healthcare from day one.