Operations Coordinator

POSITION TITLE:

Operations Coordinator

FLSA STATUS: Non-Exempt

MANAGER JOB TITLE:

Director of Operations

FTE STATUS: Full-Time

DEPARTMENT:

Manufacturing

Excelta

Excelta is a premier manufacturer of precision hand tools, specializing in tweezers, pliers, cutters, and small assembly instruments. With over 60 years of expertise, our tools are engineered to meet the highest standards of precision, reliability, and durability. Trusted by professionals in electronics, aerospace, medical device manufacturing, and other industries, Excelta offers a comprehensive range of products designed for intricate and delicate tasks. Our commitment to quality ensures that each tool delivers exceptional performance, making Excelta a trusted name in precision hand tools.

JOB SUMMARY/PURPOSE

The Operations Specialist supports and enhances Excelta’s day-to-day operational performance. This role will play a critical part in inventory control, procurement support, and logistics coordination, while driving process improvements across the organization. The ideal candidate thrives in a fast-paced, compliance-driven environment, is highly organized, and brings hands-on experience with ERP systems, inventory management, and cross-functional coordination.

KEY COLLABORATORS

• Manufacturing
• Director of Operations
• Sr. Operations Manager

KEY TASKS AND RESPONSIBILITIES

• Analyze operational workflows within inventory, logistics, manufacturing and procurement to identify opportunities for efficiency gains and cost reduction.
• Support inventory management processes, including cycle counts, reconciliation, and material tracking to ensure accuracy and availability.
• Collaborate with procurement, production, and quality teams to ensure timely availability of materials and smooth workflow execution.
• Monitor and report on key performance indicators (KPIs), such as inventory accuracy, on-time delivery, and material shortages.
• Assist in the development, documentation, and enforcement of standard operating procedures (SOPs) aligned with quality and compliance standards.
• Support purchasing and planning functions by coordinating requisitions, supplier communication, and material flow.
• Participate in continuous improvement initiatives (e.g., Lean, 5S, Kaizen) to enhance operational performance.
• Maintain accurate records and documentation within ERP and warehouse management systems.
• Support cross-functional projects by coordinating timelines, tracking deliverables, and communicating with stakeholders.
• Support project management efforts by coordinating resources, timelines, and stakeholder communications.
• Conduct regular audits of operational processes to ensure adherence to quality standards and regulatory requirements.

Other Duties:

• Other duties as assigned.

PREFERRED EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS & ABILITIES

Education:

Bachelor's degree in Business Administration, Operations Management, or equivalent work experience.

Experience, Skills, Capabilities:

• 2 years of experience in operations, process improvement, or a related area.
• Proficiency in data analysis tools and software, including Excel and project management software.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Experience in a fast-paced environment and familiarity with Lean or Six Sigma methodologies.
• Strong verbal and written communication skills.
• Ability to work collaboratively with diverse teams and drive change initiatives.
• Proficient in using project management tools (e.g., Asana) and data visualization software (e.g., PowerBI).
• Understanding of ERP systems and operational software solutions.
• Familiarity with compliance regulations and quality management systems.
• Strong organizational and multitasking abilities, with a proactive approach to problem-solving.
• Ability to thrive in a collaborative environment and foster positive relationships with team members.
• Adaptability and resilience in the face of changing priorities and new challenges.
• A customer-focused mindset with a commitment to delivering high-quality service.

TRAITS, ATTRIBUTES & COMPETENCIES

Attention to Detail –Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Accuracy is an absolute in this position.

Collaboration – Works with fellow employees, is direct and focused.

Communication – Skilled at focused and direct communication, economy of words.

Drive for results – Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of results with a commitment to continuous improvement.

Initiative – Self-starter, knows what needs to be done and keeps their focus on correctly and accurately moving product out the door.

Problem Solving – Thinks through the situation at hand and draws on past instruction and best practice to try and resolve a problem before asking for help.

Reliability – Demonstrates a high level of dependability in all aspects of the job.

Physical Demands | Work Environment | Tools

Work Location: 100% onsite Hybrid (home/onsite) 100% remote

Work Schedule: 40 hours / week

Physical Conditions of Employment:

Sitting, standing and/or walking 80-90% time

Kneel, crouch, reach, climb, walk, constant use of hands.

Speak, read, write in English.

Lift up to 30 pounds

Tools Utilized: Office equipment

Environmental Conditions of employment:

The position will perform most of the work in the manufacturing area

Exposure to loud noises, dust, oils, and solvents.

Equal Employment Opportunity

Excelta does not tolerate and prohibits discrimination, harassment, or retaliation of or against job applicants, contractors, interns, volunteers, or employees by another employee, supervisor, vendor, customer, or third party based on actual or perceived race, color, creed, religion, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, or gender expression (including transgender status), national origin, ancestry, marital status, protected medical condition as defined by state law (including cancer or genetic characteristics), physical or mental disability, military and veteran status, reproductive health decision making, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company is committed to a workplace free of discrimination, harassment, and retaliation.