What are the responsibilities and job description for the Receptionist position at Excelsior Care Group?
Facility: Melbourne Healthcare and Rehabilitation
Location: Melbourne, FL
Schedule: Full-Time | 7:30 AM – 4:30 PM
Pay Rate: $15 - $18per hour
Join Our Team as a Receptionist!
Melbourne Healthcare and Rehabilitation is seeking a friendly, professional, and organized Receptionist to join our team. The ideal candidate will provide excellent customer service while supporting daily administrative operations and ensuring a welcoming environment for residents, families, visitors, and staff.
Key Responsibilities
Join Melbourne Healthcare and Rehabilitation and become part of a team dedicated to providing a welcoming, professional, and supportive environment for our residents, families, and staff.
Background screening information:
Florida Clearinghouse
Location: Melbourne, FL
Schedule: Full-Time | 7:30 AM – 4:30 PM
Pay Rate: $15 - $18per hour
Join Our Team as a Receptionist!
Melbourne Healthcare and Rehabilitation is seeking a friendly, professional, and organized Receptionist to join our team. The ideal candidate will provide excellent customer service while supporting daily administrative operations and ensuring a welcoming environment for residents, families, visitors, and staff.
Key Responsibilities
- Greet visitors, residents, families, and vendors professionally and direct them to the appropriate office or resident room.
- Manage visitor sign-in and sign-out procedures, including issuing and collecting identification badges.
- Answer and direct incoming telephone calls, manage voicemail, and operate the paging system as needed.
- Maintain updated resident directories, room assignments, emergency contact information, staff extensions, and key personnel listings.
- Provide administrative support to department directors, including typing correspondence, preparing reports, filing, and maintaining records.
- Assist with payroll-related administrative tasks as needed.
- Track important dates, contract renewals, deadlines, and other administrative documents.
- Operate office equipment, including copiers, printers, and other machines.
- Order office supplies according to facility purchasing procedures and maintain appropriate expenditure records.
- Assist with communication between facility departments and other company locations.
- Provide directions and general information to visitors, guests, residents, and sales representatives.
- Perform other administrative duties as assigned.
- Must be able to speak, read, and write English in an understandable manner.
- Must possess a pleasant speaking voice and professional telephone etiquette.
- Must demonstrate strong organizational, communication, and customer service skills.
- Must be able to multitask, prioritize responsibilities, and maintain accurate records.
- Must be able to work independently and collaborate effectively with other personnel.
- Must demonstrate flexibility, personal integrity, professionalism, and a positive attitude.
- Must be able to move intermittently throughout the workday.
- Must possess adequate vision and hearing, with assistive devices if necessary, to perform essential job duties.
- Must be able to manage the mental and emotional demands of the position.
- Must meet the facility's general health requirements, including any required medical and physical examinations.
- Previous receptionist or administrative experience is preferred.
- Comprehensive Medical & Dental Coverage
- Generous Paid Time Off (PTO)
- 401(k) Retirement Plan
- Employee Recognition Program
- Supportive, Team-Oriented Work Environment
- Company Perks and Employee Discounts
Join Melbourne Healthcare and Rehabilitation and become part of a team dedicated to providing a welcoming, professional, and supportive environment for our residents, families, and staff.
Background screening information:
Florida Clearinghouse
Salary : $15 - $18