What are the responsibilities and job description for the Insurance Verification Specialist position at Excelsia Injury Care?
About Us:
Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient’s unique needs. Our providers are leaders in personal injury and workers’ compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential.
Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.
*PLEASE NOTE: This role is ON SITE IN PERSON Monday-Friday 8am-4:30pm*
Job Duties
- Calling attorneys & insurance companies
- Verifying health insurance via online portals
- Verifying auto and workers comp insurances over the phone
- Inputting insurance information into patient charts
- Scanning and uploading verification forms
- Note-keeping
- Updating spreadsheets
- Other duties as assigned
Minimum Requirements
- High School diploma or GED equivalent.
- Working knowledge of insurance billing and collection procedures.
Additional Skills/Competencies
- Excellent verbal and written communication skills
- Knowledge of computer applications, including Windows, Outlook, and Microsoft Office
- Strong problem solving and organizational skills
- Ability to multi-task
- Confidence in working independently
- Typing – 50 WPM
- Working knowledge of insurance guidelines and billing and collection procedures
- Ability to effectively interact with doctors, attorneys, patients, and co-workers
- Strong Organizational skills.
- Time-management skills.
- Ability to work independently and with minimal supervision.
- THIS ROLE IS ON SITE MON-FRI OUT OF OUR WARMINSTER OFFICE
Physical/Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.
Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:
- Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
- Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
- Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
- Discounts on shopping and travel perks through WorkingAdvantage.
- 401(k) retirement plan with employer match.
- Paid training opportunities and Education Assistance Program.
- Employee Referral Bonus Program
Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
