What are the responsibilities and job description for the Temporary Insurance Verification Specialist position at Excelsia AMM?
About Us:
Born in 1993, Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.
At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need—with the compassion they deserve.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.
Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:
- Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
- Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
- Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
- Discounts on shopping and travel perks through WorkingAdvantage.
- 401(k) retirement plan with employer match.
- Paid training opportunities and Education Assistance Program.
- Employee Referral Bonus Program
Job Responsibilities:
- Calling attorneys and insurance companies
- Verifying auto and worker's compensation policies over the phone
- Inputting insurance information into patients charts
- Utilizing the EHR
- Scanning and uploading verification forms
Minimum Requirements
- High School diploma or GED equivalent.
- Working knowledge of insurance billing and collection procedures.
Additional Skills/Competencies
- 2 years of medical/chiropractic insurance verification experience preferred.
- Auto and workers compensation insurance knowledge preferred.
- Excellent verbal and written communication skills.
- Knowledge of computer applications, including Windows, Outlook, and Microsoft Office.
- Problem solving and organizational skills.
- Typing – 50 WPM.
- Knowledge of insurance plans, workers’ compensation, and personal injury.
- Ability to effectively interact with doctors, attorneys, patients, and co-workers.
- Note taking and updating spreadsheets
Other crucial Job performance skills
- Strong Organizational skills.
- Time-management skills.
- Ability to work independently and with minimal supervision.
- THIS ROLE IS ON SITE MON-FRI OUT OF OUR WARMINSTER OFFICE
Physical/Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.
Diversity Statement: Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.