Demo

Business Engagement Strategist (Change Management)

Excellus BCBS
Utica, NY Full Time
POSTED ON 10/13/2026
AVAILABLE BEFORE 11/11/2026
Summary

Job Description:

The position is responsible for collaborating with leaders across a 2,000 person organization to support strategy around how to drive organizational effectiveness through collaboration, sharing best practices, ensuring effective change management, productivity, and execution. This position also serves as a support partner to all leaders within the Chief Operating Officer (COO) Executive Team ensuring alignment with enterprise culture, engagement, and talent strategies.

Essential Accountabilities

  • Supports the execution of divisional Priorities, Key Initiatives with OPEX, AD&T, and SSP – provides insights on leadership and employee development to include skills analysis, employee engagement and collaboration, culture and behavioral change management required to achieve these strategies in partnership with Human Resources.
  • Supports strategy and goal setting through communication and collaboration to drive alignment and improve organizational effectiveness.
  • Shares best practices for communicating business goals with partners across the divisions.
  • Assists in communicating with leaders and employees in decision-making, program management, and initiative implementation.
  • Serves as liaison and advisor to staff and leaders regarding team and functional area climate, employee well-being, project updates, proposals, and planning.
  • Provides coordination, and support for interdivisional activities. Supports and sometimes leads change management efforts.
  • Partners with Finance to ensure budgetary alignment and future planning needs.
  • Fosters an equitable, inclusive, and diverse workforce by assisting leadership in the development of IDEA strategies aligned to divisional strategies. Provides divisional and departmental support in the development of these strategies.
  • Provides department leaders with recommendations and consultation to improve team engagement, planning, inter divisional coordination, and focus.
  • Identifies and helps solve systemic problems or opportunities within business, departmental or leadership processes.
  • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
  • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
  • Regular and reliable attendance is expected and required.
  • Performs other functions as assigned by management.

Minimum Qualifications

  • Twelve (12) or more cumulative years of experience are required, or a Bachelor’s degree in Business Administration or related field with a minimum of six (6) years of demonstrated experience in business strategy, organizational strategy, and planning.
  • Demonstrated skills and ability to lead change through influence.
  • Experienced in financial and non-financial measurement of business goals and data analysis.
  • Communicates effectively in writing and presentation, adjusts to fit the audience and the message.
  • Relates well to a wide variety of diverse work styles and team members and comfortably confronts and works through conflict.
  • Well organized, resourceful and is able to successfully work on multiple tasks at once.

Physical Requirements

  • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
  • Ability to travel across the Health Plan service region for meetings and/or trainings as needed.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s)

Grade E6: Minimum: $79,068 - Maximum: $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary : $142,322

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