Executive Assistant/Office Liaison

ExcelHealth Group Executive Assistant/Office Liaison

Department: Administrative

Reports To: CEO

FLSA Status: Non-Exempt / Full-Time

Position Summary: The Executive Assistant/Office Liaison provides high-level administrative and organization support to the Chief Executive Officer (CEO) while serving as the primary communication bridge between the CEO and the in-office team. This position ensures the efficient operation of executive functions and office administration by making sure company policies and procedures are followed.

Key Responsibilities:

· Executive Support: Provide comprehensive executive-level administrative support to ensure the efficient operation of daily leadership activities and office functions.

· Ensure that all company policies and standard operating procedures are followed throughout administrative and departmental processes

· Monitor compliance with organizational standards and promptly report any potential issues, policy deviations, or employee concerns to the CEO or Human Resources

· Act as a trusted advisor to management by identifying potential areas of risk or inefficient and recommending corrective or preventative actions

· Provide day-to-day coaching and guidance to organizational standards and company values

· Proactively address and resolve minor performance issues in a constructive manner, including escalating matters to leadership, when necessary, in accordance with company policy

· Support a culture of accountability, professionalism, and continuous improvement by modeling company values and promoting open communication between staff and the CEO.

· Assisting in reviewing and verifying employee time records in accordance with company policies and compliance

· Maintain confidentiality and handle sensitive information in accordance with organizational policy, data privacy standards, and all applicable laws (Tennessee Human Rights Act, ADA, and Title VII).

· Other duties as assigned by the CEO.

Qualifications:

• Education: High school diploma or equivalent required. Associate’s or bachelor’s degree in business or a related field preferred; experience in lieu of education will also be accepted.
• Experience: 1–2 years of administrative or compliance-related experience in a healthcare or education setting preferred. Prior experience in a professional or corporate environment preferred.
• Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and video conferencing. Ability to learn new software platforms as needed.

Core Competencies:

· Professional Integrity and Confidentiality

· Policy and Compliance Awareness

· Communication and Interpersonal Skills

· Organization and Time management

· Leadership Support and Team Collaboration

· Problem Solving and Decision Making

· Adaptability and Initiative

Work Environment: This position is based in a professional office setting and requires full on-site attendance. The Executive Assistant/Office Liaison will perform duties in a standard office environment that includes regular interaction with executives, staff, and other visitors. This is not a remote or hybrid position. This role may occasionally require extended hours to support executive needs. Standard office equipment will be used regularly.

Company Overview:

ExcelHealth Group is a leading multi-state ancillary healthcare provider dedicated to delivering exceptional and individualized care for seniors in long-term care communities. Our mission is to empower seniors through innovative healthcare solutions while maintaining the highest standards of compliance, ethics, and compassion.

Job Type: Full-time

Pay: $52,000.00 - $65,000.00 per year

Benefits:

• Paid time off
• Professional development assistance

Location:

• Murfreesboro, TN 37128 (Preferred)

Work Location: In person

Salary : $52,000 - $65,000