What are the responsibilities and job description for the Service Technician position at Excel Machine Technologies?
Company Description
Serving Upstate New York. Excel Machine Technologies is the exclusive authorized dealer for CNC Turning Centers, CNC Vertical Machining Centers, CNC Horizontal Machining Centers, CNC 5-axis Machining Centers, CNC Swiss Lathes, CNC Vertical Lathes, and CNC Saws. The company provides services for CITIZEN, MIYANO, HURCO, SMART MACHINE TOOLS, WILLIS, and CONDAT Metal Working Fluids.
Role Description
This is a full-time hybrid role for a Service Technician at Excel Machine Technologies in Rochester, NY, with flexibility for some remote work. The Service Technician will be responsible for maintenance, troubleshooting, field service, and providing excellent customer service related to CNC machines. Travel within NY state with some overnights required.
Qualifications
- Maintenance & Repair and Troubleshooting skills
- Field Service and Customer Service skills
- Experience in maintenance of CNC machines
- Ability to work independently and efficiently
- Excellent problem-solving skills
- Strong communication and interpersonal skills
- Technical certification or relevant degree is a plus