What are the responsibilities and job description for the Solutions Coordinator position at Excel Group?
đźš› Solutions Coordinator
📍 On-Site Only | Location: Sterling, VA | Monday–Friday, 7:00 AM – 4:00 PM
At Excel Courier, we’re more than logistics—we’re a trusted partner in mission critical, high value asset logistics that keep lives and businesses moving. We’re looking for a Solutions Coordinator who thrives on getting the details right, keeping the wheels turning, and never backing down from a challenge.
If you’re a fast-moving, service-driven problem-solver who takes pride in follow-through and building strong relationships, you’ll fit right in.
🔍 What You’ll Do
As our Solutions Coordinator, you’ll support on-time, high-quality service for our Solutions clients by coordinating the people, training, and resources that make it all work. You’ll:
- Ensure our daily operations align with client expectations and SOPs
- Coordinate and schedule teams—including backups when needed
- Conduct worksite visits to ensure performance and compliance
- Proactively handle training and materials needed for each account
- Help recruit and onboard new vendors
- Manage documentation and administrative tasks around scope, billing, and communications
- Work directly with customers and vendors to build relationships based on trust
- Keep operations sharp by identifying and acting on areas for continuous improvement
🧰 What You Bring
- 2 years of experience in operations, logistics, dispatch, or coordination roles
- Proven ability to work in high-pressure, time-sensitive environments
- A "no excuses" mindset—when something goes wrong, you figure it out and fix it
- Strong organizational and communication skills
- Experience working with vendors or independent contractors a plus
- Confidence working on-site and in the field—this is not a desk job
- Tech-savvy enough to navigate operational software and maintain accurate records
đź“Ś Job Details
- Hours: 7:00 AM – 4:00 PM, Monday through Friday
- Location: On-site in Sterling, VA (Remote or hybrid is not an option)
- Employment Type: Full-time
đź’¬ Why Excel Courier?
We’re a team of scrapy, mission-driven people who care deeply about service and getting it right the first time. We offer:
- A tight-knit team that supports each other
- Opportunities to grow within a fast-moving logistics company
- A clear path to make a real impact every single day