Sales and Rental Administrator

About the Role:

The Sales and Rental Administrator plays a critical role in supporting the sales and rental operations by managing administrative tasks that ensure smooth and efficient processes. This position is responsible for coordinating between sales teams, rental clients, and internal departments to facilitate timely order processing, contract management, and inventory tracking. The role requires meticulous attention to detail to maintain accurate records, prepare reports, and handle customer inquiries professionally. By effectively managing documentation and communication, the Sales and Rental Administrator helps drive customer satisfaction and operational excellence. Ultimately, this position contributes to the overall success of the sales and rental functions by providing essential administrative support and fostering strong client relationships.

Minimum Qualifications:

• High school diploma or equivalent; associate degree or higher preferred.
• Proven experience in an administrative role, preferably within sales or rental operations.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• Experience in sales support or rental administration within the equipment, automotive, or related industries.
• Familiarity with inventory management software and billing systems.
• Customer service experience with a focus on building positive client relationships.
• Ability to analyze data and generate reports to support business decisions.
• Post-secondary education in business administration or a related field.

Responsibilities:

• Process and manage sales and rental orders, ensuring accuracy and timely completion.
• Maintain and update customer records, contracts, and rental agreements in the company database.
• Coordinate with sales representatives, rental teams, and logistics to ensure seamless delivery and return of rental equipment or products.
• Respond promptly to customer inquiries regarding sales, rentals, pricing, and availability.
• Prepare and distribute regular reports on sales and rental activities to management.
• Assist in inventory management by tracking rental equipment status and availability.
• Support billing and invoicing processes related to sales and rental transactions.
• Collaborate with internal departments to resolve any issues related to orders, contracts, or customer accounts.

Skills:

The Sales and Rental Administrator utilizes strong organizational and communication skills daily to coordinate between customers, sales teams, and internal departments, ensuring all sales and rental processes are executed efficiently. Proficiency in software tools such as Microsoft Office and CRM systems enables the administrator to maintain accurate records, manage contracts, and generate detailed reports that inform management decisions. Attention to detail is critical when processing orders, managing inventory data, and preparing invoices to prevent errors and delays. Customer service skills are essential for addressing inquiries and resolving issues promptly, fostering trust and satisfaction. Additionally, analytical skills support the evaluation of sales and rental data, helping to identify trends and opportunities for process improvements.