Dispatcher - Boulder CO

DESCRIPTION

We are seeking experienced, full-time Security Dispatchers to support security and emergency operations at a federal facility located on the Boulder, Colorado campus. Dispatchers play a mission-critical role in maintaining a safe and secure environment for government employees, contractors, and visitors.

As the first point of contact within the facility, Dispatchers are an essential component of the site’s defense-in-depth security strategy. This position requires calm professionalism, strong communication skills, and the ability to operate effectively in high-stress and emergency situations.

Key Responsibilities

• Monitor and respond to security, fire, and lifesafety alarm systems
• Detect, deter, and report safety, security, or lifethreatening incidents
• Operate Dispatch Center systems, including: o Building Access and Control Systems (BACS)
• Video Surveillance Systems (VSS) oTwo-way radio base stations
• Dispatch and/or law enforcement personnel
• Respond to emergency and nonemergency calls for service
• Maintain detailed incident reports, logs, and blotters
• Follow established post orders, operating procedures, and quickreaction checklists
• Monitor CCTV and alarm activity to identify risks, threats, or prohibited items
• Conduct routine radio and equipment checks to ensure operational readiness
• Prolonged sitting, up to 12 hours per shift, including day or night schedules
• Ability to communicate calmly and clearly during stressful or confrontational situations
• Ability to read and interpret post orders, checklists, and written directives
• Maintain a neat, professional appearance at all times
• Ability to monitor multiple systems simultaneously for extended periods
• Veteran’s receive hiring preference where permitted by law

Why Choose This Role?

• Stable Federal Contract

Join a trusted team serving one of the nation’s premier research facilities under a long-standing federal contract. This is not a high-turnover gig; it is a career opportunity in a professional federal setting with predictable schedules supporting scientists, federal employees, and visitors.

• National Security Career Foundation

Officers must obtain a Public Trust Suitability and may have opportunities to obtain additional qualifications on contract requiring a Secret Clearance, building credentials and experience required for advancing into higher-level federal security, protective services, and cleared government positions.

• Low Operational Tempo

Unlike high-risk law enforcement or executive protection positions, this role has an exceptionally low incident rate—no use-of-force cases in over five years. Your focus is on professional presence, proactive security, and maintaining continuity of operations, not daily confrontations.

• Unique Location

The NIST Gaithersburg campus is a moderate density, respected federal research campus located on an isolated 500 acres in quiet suburban Montgomery County. Enjoy free on site parking, convenient access to major highways and transit, and a professional working environment without the congestion of downtown D.C.

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MINIMUM QUALIFICATIONS

Job Requirements/Skills:

• To be eligible for this position, candidates must: o Be a U.S. citizen or Lawful Permanent Resident
• Have a secret clearance or ability to obtain one oPossess a valid Social Security Card
• Hold a high school diploma or GED from an accredited institution recognized by the U.S. Department of Education oBe fluent in English, with the ability to read, speak, and write clear, professional reports
• Successfully obtain and maintain Department of Homeland Security (DHS) Suitability
• Other needed qualifications o APCO International Public Safety Telecommunicators certification course
• APCO International Law Enforcement Communications course
• APCO International Fire Service Communications course

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COMPENSATION/BENEFITS

Wages and Fringe Benefits

Overtime pay rate: $44.80 per hour

Total earnings: $35.37 per hour

• Base pay rate $29.87 per hour
• Health & Welfare $5.50 per hour up to 40 hours per week of health and welfare; to be applied to health coverage expenses unless exempt, if exempt can elect for cash disbursement or as 401k contribution.

Pension contribution: $0.75 (maximum 40 hours per pay period).

Additional benefits:

• Up to two weeks (80 hours) of vacation per year, made available for use on your anniversary, increasing with seniority (prorated for PartTime employees).
• Up to seven days (56 hours) of paid sick leave a year, made available for use on start of the contract year, December 1st (prorated for PartTime employees).
• Eleven (11) paid holidays annually, granted on January 1st (prorated for PartTime employees).
• Complimentary $0 cost Section 125 wellness plan providing 24/7 virtual care, wellness benefits, and tax free savings with no reduction to take home pay (not available to PartTime employees).
• ACA compliant comprehensive health insurance packages (medical, dental, vision, life) with options to add dependents (not available to PartTime employees).
• Ancillary insurances: life/accidental death & dismemberment, shortterm disability, and longterm disability insurance (not available to PartTime employees).
• 401K savings program (elective contributions only).

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Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.