Machinist/Programmer - CAD (Milling Technology)

Overview

Join a growing organization partnered with one of Europe’s premier CNC machine builders. As an Applications Engineer, you will become a technical expert on a line of high‑precision Swiss‑made CNC machines. Over several months, you will receive extensive factory training and play a key role in supporting dealers, customers, and internal teams across North America. This position blends hands‑on machining, customer interaction, training, and pre‑sales technical support.

Travel: to be based out of general Charlotte, North Carolina area. 50% travel role whereby could be going to customer sites throughout the US.

Key ResponsibilitiesTraining & Education

• Develop and deliver training programs for dealers, operators, and internal staff on machine operation, setup, and best‑practice machining techniques.
• Provide hands‑on operator training, including control navigation, tool setup, probing cycles, and safe operation.
• Create and maintain training materials, technical guides, and application documentation.

CAM Programming & Process Development

• Utilize CAM software to create, modify, and optimize machining programs; free‑form CAM knowledge is highly valued.
• Build toolpaths, simulate operations, and validate machining strategies for customer parts.
• Support customers in integrating CAM workflows with the machine’s control platform.

Control Systems Knowledge

• Apply working knowledge of Siemens PLC controls for machine operation, troubleshooting, and process optimization.
• Receive formal training to become proficient with Heidenhain controls, expanding capability across the full machine lineup.
• Assist customers in understanding control functions, cycles, probing routines, and advanced machining features.

Test Cuts, Time Studies & Process Validation

• Perform test cuts to evaluate machine accuracy, surface finish, and overall performance.
• Analyze cutting results and identify opportunities to improve parameters, tooling, or fixturing.
• Conduct detailed time studies to establish realistic cycle times and validate process efficiency for customer RFQs and turnkey projects.

Demonstrations, Trade Shows & Pre‑Sales Support

• Prepare and execute pre‑sale machine demonstrations showcasing milling performance, accuracy, and speed.
• Support trade shows and open houses, including machine setup, tooling, programming, and live cutting demos.
• Engage with prospective customers to explain machine capabilities and application advantages.

Sales Team Collaboration

• Work closely with Sales to provide timely application support and technical insight.
• Review RFQs for feasibility, manufacturability, and cycle time expectations.
• Assist in developing turnkey proposals, including tooling, fixturing, and process recommendations.

Customer Support & Troubleshooting

• Provide remote and on‑site applications support for machining issues such as chatter, finish problems, tolerance deviations, and tool wear.
• Recommend process adjustments, updated parameters, or programming improvements to resolve issues efficiently.
• Maintain strong communication with customers and dealers to ensure rapid and effective support.

Documentation & Technical Communication

• Develop and distribute application notes, setup sheets, best‑practice guides, and technical bulletins.
• Maintain clear communication with dealers, customers, and internal teams regarding application updates and process recommendations.

Job Type: Full-time

Pay: $42.00 - $57.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Spend up to 50% of the time traveling to customer and company locations either domestically or occasionally international?

Experience:

• CAD/CAM programming: 2 years (Required)

Work Location: On the road

Salary : $42 - $57