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Tier 1 Helpdesk Support

Exact IT Consulting
Indianapolis, IN Full Time
POSTED ON 12/27/2025
AVAILABLE BEFORE 1/25/2026
Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance


Tier 1 Helpdesk Technician

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions


Qualifications:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor

Salary.com Estimation for Tier 1 Helpdesk Support in Indianapolis, IN
$55,495 to $72,108
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