IT Asset Processing Technician

EWASTE is seeking a IT Asset Processing Technician for our Scotia location! We are seeking a dependable, detail-oriented individual with strong technical aptitude to join our Scotia operations team. This is a hands-on position that combines secure data destruction, electronic asset processing, technical diagnostics, and customer service. While this is not a traditional IT support role, it requires someone who is comfortable working with technology and understands computer hardware.

Position Summary:

The IT Asset Processing Technician is responsible for securely processing electronic assets, sanitizing data-bearing devices, performing diagnostic testing, and maintaining accurate asset records. Approximately 80% of the position is based at our Scotia processing facility, with up to 20% of the work week spent traveling throughout the Capital Region to perform secure on-site asset serialization and data destruction services at customer locations. This position requires professionalism, attention to detail, technical aptitude, and the ability to work independently while representing EWASTE in a customer-facing environment.

Key Responsibilities:

• Perform secure data sanitization on hard drives, SSDs, and other electronic data-bearing devices using approved software and procedures.
• Accurately serialize and document electronic assets while maintaining chain-of-custody records.
• Process electronic assets and perform secure data destruction at the Scotia processing facility.
• Perform diagnostic testing and basic hardware troubleshooting to determine device functionality, identify failed components, and verify system configurations.
• Identify and document computer hardware specifications and configurations.
• Travel to customer locations (up to 20% of the work week) throughout the Capital Region to perform on-site asset serialization and secure data destruction services.
• Maintain inventory accuracy and asset tracking throughout the processing lifecycle.
• Represent EWASTE professionally while working directly with customers.
• Follow all company safety, security, and compliance procedures.

Technical Skills & Qualifications:

• Strong technical aptitude and the ability to quickly learn new technology and software.
• Experience working with desktops, laptops, servers, networking equipment, tablets, mobile devices, and other electronic hardware.
• Working knowledge of computer hardware, networking fundamentals, and common IT equipment.
• Ability to identify computer components and understand hardware specifications.
• Experience performing diagnostic testing and basic hardware troubleshooting to identify faulty components and verify device functionality.
• Familiarity with hard drives, solid-state drives (SSDs), and other electronic data-bearing devices.
• Proficiency with Microsoft Office 365, including Outlook, Excel, and Word.

Preferred Experience:

Experience in one or more of the following is preferred:

• Computer repair or hardware diagnostics
• Electronics recycling or IT Asset Disposition (ITAD)
• Warehouse operations involving electronic equipment
• Asset tracking or inventory management
• Customer-facing service roles

Formal IT certifications or a college degree are not required. We value hands-on experience, technical aptitude, attention to detail, and a willingness to learn.

Pay: $18.00 - $22.00/hour (based on experience)