What are the responsibilities and job description for the Client Services Account Manager position at EWASTE?
Description
EWASTE , a leader in the electronics recycling industry, is seeking a Inside Sales Account Manager. Our ideal candidate has exceptional customer service skills, is interested in learning the sales process, possesses a competitive spirit, and has sound business judgment and a phone presence that helps you develop strong relationships with customers. The Inside Sales Account Representative provides exceptional service to current and prospective clients while actively growing our customer base through strategic prospecting and relationship building.
Why Join Us?
- Work Life Balance: Monday through Friday 7:30-4:00 schedule, 40 hours a week!
- Career Growth: Gain valuable experience in sales! We will train you!
- Team-Oriented Culture: Work collaboratively with others in a safe and supportive environment.
Key Responsibilities
- Outbound sales calls to existing customers and cold calls to prospective accounts to maintain growth objectives
- Assist in generating the sales objectives and goals as part of the departments strategic plan
- Attend weekly Sales Team meetings to keep everyone involved with the current pipeline of opportunity
- Extensive use of the internet and other business tools to target business clients
- Develops a customer relationship and performs customer service functions to satisfy all customers needs
- Identification of business development opportunities
- Weekly business management and sales reporting
- Responsible for achievement of monthly and quarterly sales and client acquisition objectives
Perks of the Job
- A stable schedule
- The chance to work with an innovative company committed to environmental impact.
- Opportunities to grow your skills in a rapidly expanding industry.
- Paid time off
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Life insurance, Short Term Disability
- Company Paid Basic Life Insurance & Long Term Disability
Position Requirements
Our ideal candidate for the Inside Sales Account Manager position enjoys the sales process, possesses a competitive spirit, and has sound business judgment and a phone presence that helps you develop strong relationships with customers.
Qualifications
- 1–3 years of sales experience (inside sales, outbound calling, or business development)
- Experience with cold calling and managing a sales pipeline
- Proven track record of meeting or exceeding sales quotas
- Experience in B2B sales
- Strong verbal and written communication skills
- Solid time management and organizational skills
- Ability to work both independently and as part of a team
- Familiarity with CRM systems (e.g., Salesforce, HubSpot)
- Competency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Comfortable using the internet and online tools for prospecting and research
About the Organization
EWASTE is a R2/RIOS Certified Electronics Recycler ITAD company and a licensed NAID AAA Certified Data Destruction Contractor. EWASTE focuses on the recovery of value from idle, obsolete and excess electronic equipment and operates a large-scale processing facility in Victor, New York (near Rochester) and two regional consolidation facilities in Albany and New York City. In 2025, EWASTE expanded its footprint by adding Take 2 Recycling, based in Waterbury, Connecticut, enhancing its service reach across the Northeast.
The company utilizes environmentally sound processing methods that maximize value and recovery while eliminating disposal of electronics in landfills. EWASTE has been recognized as a Rochester Top 100 Company for five consecutive years and was a recipient of the Rochester Business Journal Environmental Leadership Award.