Jr Analyst Collector

What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us. Click on the link below to learn what our employees have to say about Evonik: https://careers.evonik.com/en/about/meet-the-team/ Overall Tasks Keeping track of assigned accounts to identify outstanding debts Planning course of action to recover outstanding payments Locating and contacting debtors to inquire of their payment status. Contact customers and establish reason for past due account situation; follow up to ensure payments are received. Work with Key customers or portfolios of $20M or more. Achieve past due percentage in 3% or less. Must maintain a high level of accuracy in the above accountabilities as an integral part of accounting services. Medium interaction to provide assistance and support to Credit Department when orders are on hold and Cash Department with unapplied, short and over payments. Effectively coordinates and assists in resolutions of payment discrepancies and disputes. Perform account reconciliation when it is needed. Responsible for the activities inherent to its function, complying with the requirements of the Code of Conduct; of the Responsible Care Program; quality, environment, safety and health management system; Internal Procedures; and ISO 9001 and/or 14001 standards where applicable. Subtasks Keep track of assigned accounts to identify outstanding debts Plan course of action to recover outstanding payments Locate and contact debtors to inquire of their payment status Negotiate payoff deadlines or payment plans Handle questions or complaints Investigate and resolve discrepancies Create trust relationships with debtors when possible to avoid future issues Update account status and database regularly Alert superiors of debtors unwilling or unable to pay when necessary Comply with requirements when legal action is unavoidable. Maintain balances over 90 days in less than 2% Work with Customer Service Department to solve any payment discrepancy. Contact the customers (phone-email) about past due balances. Requirement Profile Bachelor’s degree in Accounting, Business, or Finance preferred, Experience in SAP, accounts receivable, general accounting, or bookkeeping. Language: Intermediate to advanced level of English. Strategic Thinking: Is required to quickly digest data, address challenges and offer potential solutions. Spot patterns, trends and come up with potential resolutions. Result orientation: Recognize what results are important and identify what steps need to be taken in order to achieve them. It’s important to ensure tasks are to be accomplished within the expected deadlines with accurate time management abilities. Customer focus orientation: Clearly understanding and developing empathy with internal and external customers and their demands. This explicitly involves having clear writing and oral communication skills. Team Player: Working effectively with members of the team as well as assisting in the resolution of cases. Shows commitment, competence and leads by example. Your Application To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at www.evonik.com/en/careers.html. Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations. Your Talent Acquisition Manager: Carla Carmona Rodriguez Company is Evonik Industries de Mexico S.A. de C.V. This is your opportunity to join a thriving global organization that combines cutting-edge science, technology and engineering with world-class business services to create solutions that answer real-world problems. If you join us, we’ll expect you to take ownership of your work, team up with other great minds, and add your name to creations that make a positive difference for generations. As one of the world leaders in specialty chemicals operating in more than 100 countries with over 32,000 employees, we need your diversity of thought to make us better. In return for your passion, initiative and creativity, you’ll enjoy opportunities to improve and to be respected for your contribution. Click here to learn more about Evonik from our employees