What are the responsibilities and job description for the Software Engineer – AI Platform Reliability & Performance position at evolveX Solutions?
🚀 We’re Hiring: Software Engineer – AI Platform Reliability & Performance
Location: Miami, FL (In-office, 5 days/week)
Want to build the backbone of an AI platform that powers intelligent automation at scale? We’re looking for a hands-on Software Engineer to ensure our AI agents- across voice, messaging, and SaaS applications- are reliable, high-performing, and continually improving.
What You’ll Do:
- Own systems that prevent issues, catch problems, and validate improvements.
- Partner with Product and Customer Success to turn operational reliability into measurable business impact.
- Build release gates, smoke tests, and monitoring for mission-critical workflows.
- Implement auto-remediation, feature flags, and experimentation pipelines (A/B, canary, multivariate).
- Analyze data, track metrics, and turn insights into actionable improvements.
Must-Have Skills & Experience:
- 5 years building and operating production systems at scale.
- Strong Python skills (FastAPI preferred) and SQL/PostgreSQL expertise.
- Experience with CI/CD, automated testing, and observability tools (logs, metrics, traces).
- Experience designing zero-to-one systems with full ownership.
- Excellent communication and problem-solving skills in a fast-paced environment.
Bonus Points:
- Experience with feature-flag or experimentation platforms.
- Telephony/SMS/email infrastructure experience.
- Startup/SaaS experience in high-growth environments.
Tech Stack You’ll Touch:
- Backend: Python (FastAPI), queues, schedulers, webhooks
- Data: Supabase/PostgreSQL, migrations, read replicas
- Platform: AWS ECS, S3, GitHub Actions, Terraform/CDK
- Observability: OpenTelemetry, Prometheus/Grafana, structured logs
- Messaging/Telephony (nice-to-have): Twilio, SignalWire, Mailgun
Why You’ll Love It Here:
- Build systems that impact millions of interactions per month.
- Work alongside a tight-knit engineering team with a high degree of ownership.
- Competitive salary equity full benefits.
If you love solving complex problems, optimizing reliability at scale, and working at the intersection of AI, automation, and product, this is your playground.