What are the responsibilities and job description for the Parts & Service Quoting Specialist position at Evolve Power Generation?
Position Summary
The Power Generation Parts & Service Quoting Specialist plays a critical role in supporting Evolve’s generator service operations by managing parts procurement, preparing accurate service and repair quotes, and reviewing technician service reports to identify additional work opportunities. This role acts as the operational bridge between field technicians, vendors, and customers, ensuring timely pricing, material availability, and revenue capture from recommended repairs and maintenance.
This position is ideal for a detail-oriented professional with experience in power generation, industrial equipment, or service operations who thrives in a fast-paced, mission-critical environment.
Key Responsibilities
Parts Management & Procurement
- Source, price, and order generator parts and consumables (OEM and approved aftermarket)
- Maintain relationships with vendors, distributors, and manufacturers
- Track parts availability, lead times, and backorders to support service scheduling
- Maintain accurate parts records within ERP / service management systems
- Assist with inventory planning and stock recommendations for commonly used parts
Quoting & Pricing
- Generate accurate and timely quotes for:
- Generator repairs
- Preventive maintenance recommendations
- Corrective actions identified during service visits
- Capital repairs and component replacements
- Ensure quotes align with Evolve pricing standards, margins, and contract terms
- Coordinate with operations and sales teams to prioritize and deliver quotes quickly
- Revise quotes based on customer feedback or updated scopes of work
Service Report Review & Revenue Capture
- Review technician service reports, inspection findings, and load bank results
- Identify recommended repairs, deficiencies, or follow-up work requiring pricing
- Proactively convert service recommendations into actionable quotes
- Clarify scope, labor, and material requirements with technicians as needed
- Ensure no billable work or repair opportunity is missed
Cross-Functional Coordination
- Serve as a liaison between:
- Field service technicians
- Operations managers
- Sales and account management teams
- Support scheduling and job readiness by confirming parts and pricing
- Assist with customer communication related to quotes, parts availability, and scope clarifications
Documentation & Process Improvement
- Maintain clean documentation for quotes, parts orders, and service follow-ups
- Support continuous improvement of quoting templates, parts lists, and workflows
- Assist with reporting on quote volume, conversion rates, and parts usage trends
Required Qualifications
- 2 years of experience in power generation, industrial service, heavy equipment, or similar field
- Strong understanding of generator systems (diesel, natural gas, critical power preferred)
- Experience with parts sourcing and vendor coordination
- Proven ability to generate accurate service and repair quotes
- Strong attention to detail and organizational skills
- Comfortable reviewing technical service reports and translating findings into scopes of work
- Proficiency with Microsoft Office (Excel, Outlook, Word); ERP or service management software a plus
Preferred Qualifications
- Experience working with generator OEMs (CAT, MTU, Cummins, Kohler, etc.)
- Familiarity with preventive maintenance contracts and service agreements
- Background in critical facilities, data centers, telecom, or mission-critical environments
- Prior experience supporting field service technicians or operations teams
Core Competencies
- Detail-oriented and highly organized
- Strong written and verbal communication skills
- Ability to manage multiple priorities under tight deadlines
- Customer-focused mindset with strong follow-through
- Team-oriented with a proactive, problem-solving approach
Why Join Evolve Power Generation
- Be part of a fast-growing, respected power generation and critical infrastructure company
- Work directly with experienced technicians and leadership
- Play a key role in operational excellence and revenue growth
- Competitive compensation and benefits
- Opportunity for career growth within Evolve’s expanding power platform
Pay: $26.69 - $32.14 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Vision insurance
Work Location: In person
Salary : $27 - $32