Surgery Coordinator

Position Summary

As the first impression of our practice, the Surgery Coordinator pleasantly and professionally greets all patients with a high level of positive customer service. This role requires excellent organizational and communication skills to support the overall workflow and efficiency of the practice.

Responsibilities

• Greets patients promptly in a pleasant manner, obtains required information, documents, and signatures (demographic info, required referrals, insurance cards and photo ID) from patient and enters into practice management system. Builds patient charts;
• Performs check-in process to notify clinical staff patient is ready to be seen;
• Collects any patient payments and posts payments into the practice management system and issues receipt. Balances and closed journals daily;
• Answers all incoming lines and directs calls to the appropriate Departments.
• Schedules all patients for surgical procedures, including urgent cases, as needed;
• Ensures all needed parties have an up to-to-date schedule;
• Assist all co-workers with workflow, including filing;
• Sorts and reviews all incoming mail; ensures outgoing mail is handled in a timely manner;
• Other tasks and responsibilities as needed/assigned.
  
  

Qualifications

• High school diploma or equivalent required. College degree desired;
• One to three years of relevant work experience, preferably in a medical or healthcare setting;
• Experience with billing and coding a plus;
• Proficient with Microsoft Office, electronic medical records and practice management systems desired;
• Ability to work in an independent and organized manner;
• Ability to build positive relationships and effectively communicate with all members of the healthcare team and patients including oral and written communication;