Corporate Trainer

We are seeking a highly skilled Corporate Technical Trainer to join our team at our Southlake, Texas office. This is a 100% on-site position and is not eligible for remote or hybrid work. The ideal candidate will have a strong technical training background, with preferred experience in the healthcare and/or pharmaceutical industries. This role is responsible for creating and delivering technical training programs for both internal employees and external customers and patients, ensuring effective system adoption, compliance, and performance.

Key Responsibilities

• Design, develop, and deliver technical training programs for internal employees, external customers, and patients.
• Create clear, user-friendly system training for software platforms, portals, and technical tools used by customers and patients.
• Conduct onboarding, product, systems, compliance, and process training for staff across departments.
• Translate complex technical workflows and system functionality into practical, easy-to-understand learning materials.
• Develop training manuals, SOPs, videos, job aids, LMS content, and e-learning modules.
• Partner with IT, Operations, Compliance, and Product teams to ensure training aligns with system updates and regulatory requirements.
• Evaluate training effectiveness using assessments, surveys, and performance metrics.
• Maintain training records, certifications, and continuing education documentation.
• Support new system implementations, upgrades, and product launches with targeted training initiatives.
• Ensure all training materials meet healthcare and pharmaceutical regulatory standards when applicable (HIPAA, FDA, GxP, etc.).
• Provide ongoing training support and refresher courses as systems evolve.
  

• Bachelor’s degree in Training & Development, Education, Information Systems, Healthcare Administration, or a related field (or equivalent experience).
• 3–5 years of corporate technical training experience.
• Proven experience training on software systems, platforms, or technical workflows.
• Strong instructional design, presentation, and facilitation skills.
• Ability to communicate technical concepts to both professional and non-technical audiences, including patients.
• Excellent written documentation and organizational skills.
• Proficiency with Microsoft Office Suite, LMS platforms, and training development tools.
• Must be able to work on-site full-time in Southlake, TX.
  

• ​​​​​​​Prior experience in the healthcare and/or pharmaceutical industry.
• Experience creating training for external users (customers, clients, or patients).
• Knowledge of healthcare regulatory and compliance training (HIPAA, FDA, CMS, GxP).
• Familiarity with adult learning principles and instructional design best practices.
• Training or technical certifications (CPTD, CPLP, healthcare IT, etc.).
  

Disclaimer

This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization. The organization reserves the right to revise or change job responsibilities as the need arises.

​​​​​​​Legal Statement

EVEXIAS is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability, genetic information, sexual orientation, gender identity, veteran status, or any other characteristic protected by federal, state, or local laws.