What are the responsibilities and job description for the Remote Live Chat Customer Service Representative position at Everything Exterior?
As a Remote Live Chat Customer Service Representative, you will handle customer inquiries through live chat, assist with service requests, provide information about our lawn care, landscape maintenance, professional window cleaning, and custom Christmas light installation services, and help customers schedule appointments.
Responsibilities
- Respond promptly to customer inquiries through live chat, email, and online messaging.
- Provide accurate information about company services, pricing, and scheduling.
- Assist customers with lawn care, landscaping, and window cleaning service requests.
- Help customers submit service inquiries and appointment requests.
- Maintain accurate customer information and update digital records.
- Follow up on customer questions and unresolved service requests.
- Coordinate with internal teams to ensure customer satisfaction.
- Deliver professional, friendly, and helpful online customer support.
Qualifications
- Excellent written communication and customer service skills.
- Basic computer and internet navigation skills.
- Ability to multitask and manage multiple chat conversations.
- Strong attention to detail and organizational abilities.
- Reliable, professional, and willing to learn.
- Previous customer service or live chat experience is preferred but not required.
Join Everything Exterior and help customers enjoy dependable exterior maintenance services through outstanding online support!
Salary : $28 - $30