Project Manager

Output Services Group, Inc. (OSG) is seeking a Project Manager to join our Information Technology team and play a crucial role in supporting our organization. Reporting to the VP of IT Platform Development, this role will leverage best-in-class project management methodologies to oversee the complete project lifecycle—from initiation and planning to execution and reporting.

Key Responsibilities:

• Utilize advanced project management techniques to handle large, complex projects aligned with the organization's strategic goals.
• Develop and maintain project and process rigor to ensure timely and successful project delivery.
• Build and maintain strong relationships with subject matter experts across the organization to meet stakeholder and partner expectations.

This position requires effective management of corporate IT initiatives, ensuring alignment with the organization's objectives and seamless execution across all project phases.

Additional Responsibilities:

• Work closely with functional leaders in IT, Operations, Finance, Procurement, Client Experience, Customer Engineering, Product Management, Sales, etc,.
• Work closely with cross functional departments to understand project requirements, align strategy and formalize a project delivery schedule.
• Meet with business stakeholders and users to document success factors and existing workflows for IT migration projects. 
• Execute project management resources effectively, ensuring the right tools and techniques are applied to each project.
• Manage the end-to-end project lifecycle, across assigned projects, from initiation to close, ensuring projects are delivered on time, within budget, and meet business expectations.
• Maintain a streamlined and prioritized work tasks and ensure cross functional team leads are tracking to the completion of tasks to the delivery schedule.  
• Proactively identify potential risks and develop mitigation strategies to minimize impact on project timelines and budget.
• Report out using metrics, dashboards, and other tools to demonstrate the status of managed projects.
• Foster a trusting relationship with teammates and all third-party vendors.

Qualifications:

• Bachelor’s degree in information technology or engineering or equivalent experience.  
• 8 years of relevant professional work experience. 
• 5 years of experience in project management. 
• History of successfully delivering large-scale and complex IT and functional projects.
• Demonstrable skills in utilizing project management platforms such as ServiceNow, Azure DevOps, Jira, Microsoft Project, etc., to effectively plan, execute, and track project progress.
• Strong knowledge of project management methodologies, tools, and best practices, such as PMBOK, Agile, Safe, Scrum, Kanban, etc,. 
• Ability to partner, execute and lead through collaboration to solve problems and generate results. 
• Must have prior experience managing migration to cloud / ERP migration projects involving cross functionals teams in operations, service, finance, marketing, procurement, IT, etc,.  
• Must have prior experience working with dispersed IT teams and IT vendors and successfully managing projects with remote employees and vendor teams. 
• Strong leadership, problem-solving, and decision-making skills, with the ability to work independently and collaboratively. 
• Highly resourceful and self-driven. 
• Effective communication skills. 

Desired Skills: 

• Broad technical skills and understanding of IT Architecture 
• PMP or SAFe or Scrum certification  
• Experience with vendor management and implementations
• Experience with process management and process improvement techniques
• Change management skills (People and Process Change)  
• Foster a collaborative and high-performance culture

Based on the candidate, this role will either be in-office, located in OSG’s corporate headquarters in Carol Stream, IL, one of OSG’s other regional offices, fully remote in the U.S. (in any of the states in which OSG is qualified to do business) or hybrid home/office.