Associate Project Manager

Who we are:

EverTrue is the leading advancement intelligence and donor engagement platform, empowering educational institutions and non-profit organizations to build stronger relationships and achieve outstanding fundraising results. Our platform continuously evolves, integrating innovative solutions to help advancement professionals effectively identify, prioritize, and manage prospects, engage supporters, and track progress. Hundreds of organizations rely on EverTrue to grow giving. We are a fun, smart, mission-driven team passionate about the work we do.

What truly drives us? It's our mission: to equip fundraising teams with the insights and tools to turn every donor interaction into a lasting relationship—leading to stronger connections and greater giving. And our vision? It's to create a world where every fundraiser has the tools to engage, retain, and grow generosity at every level, ensuring no donor is overlooked. When you join EverTrue, you're not just taking a job; you're becoming part of a movement to empower fundraisers and make a real difference in the world.

We believe in your potential. We know that no candidate perfectly matches every qualification. If you're excited about this role and meet most of our requirements, please apply! We're eager to support your growth and development within our team.

EverTrue is an equal opportunity employer. We're deeply committed to building a workplace that celebrates diversity, equity, and inclusion for all, ensuring every applicant and employee is treated fairly. We embrace DEI because we know it enhances engagement, satisfaction, and partnerships, making us all stronger together.

Who you are:

• (Required) 1 year of experience in project coordination or a related role, preferably within enterprise software development or with non-profit/higher education organizations.
• You possess foundational project management skills with the ability to support multiple tasks and projects.
• You are committed to providing excellent customer service.
• You have strong oral and written communication skills with the ability to assist in communicating technical ideas to non-technical customer audiences.
• An analytic and creative mindset with good problem-solving aptitude.
• Familiarity with project management tools, like Asana, SmartSheets, Rocketlane, or similar.
• Highly self-motivated and optimistic, with the ability to work independently or as part of a team.
• Experience with CRM (Blackbaud, Salesforce, Ellucian) or database systems is a plus.
• Non-profit or higher education fundraising experience is also a plus.
  
  

What you'll do:

• Project Execution: Assist with new customer implementations and reimplementations, including planning, execution, tracking milestones, and coordinating stakeholders. (Across Impact, Balance, Signal, ThankView, DonorSearch.)
• Customer Partnership: Act as a key point of contact during onboarding, support change requests, prepare customers for training, and participate in pre-sales calls when needed.
• Data Readiness & Automation: Support customer data prep, transfers, and automation workflows.
• Cross-Functional Collaboration: Partner with CSMs, Implementation Consultants, Sales, Customer Ops, and Enablement to ensure successful outcomes.
• Process & Documentation: Contribute to improving implementation processes, using AI tools, and maintaining internal/external documentation.
• Special Projects: Assist with internal initiatives and occasional travel as needed.
  
  

Why You'll Love to Join Our Team:

We offer a comprehensive package designed to support your success, growth, and well-being.

• Compensation and Core Benefits:
• A base salary range of $75K - $85K.
• A 2.5% bonus plan based on company performance.
• We also provide robust benefits to keep you healthy and secure:
• We cover 80% of your premium for medical, dental, and vision insurance.
• We offer a 401k match of up to 3% to support your financial future.
  

Happiness & Well-Being:

Our comprehensive employee benefits and perks program provides:

• A remote-first environment for flexible work.
• Generous paid time off throughout the year.
• Investment in your professional growth and development.
• Opportunities to connect with colleagues both in-person and virtually.
• The unique chance to contribute to the non-profits and educational institutions you care about, aligning your work with your passions.