Manager Pharmacy Operations

The Manager Pharmacy is responsible for the day to day operations for a team of employees including hiring planning and directing workflow scheduling as per program needs performance management and team development. The Manager Pharmacy guarantees compliance with key performance indicators and contractual obligations ensuring high levels of customer and client satisfaction. Additionally the Manager Pharmacy works with leadership to develop policies and procedures along with recognizing and recommending operational improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by :

• Setting clear direction effective plans and measurable outcomes.
• Ensuring work is accomplished effectively by managing employee performance work processes and other resources.
• Engaging employees to maximize their discretionary effort.
• Developing a pipeline of excellent talent to fill future business needs.
• Plans organizes and coordinates various projects programs and services.
• Manage day to day operations of the team.
• Ensures onboarding and training team members on all departmental policies and procedures.
• Identify and execute cross training opportunities.
• Schedule staff in accordance with program business needs and available site tools.
• Coach and develop direct reports which would include team huddles and 1 : 1.
• Serve as a point of escalation for any customer complaints that require higher level of expertise.
• Interface with clients regarding operational performance as per program set up / needs.
• Continually evaluate the efficiency productivity and accuracy of the team and make improvements to attain high levels of achievement in each area.
• Promote and implement effective teamwork within all levels and areas of the organization.
• Adapt to a fast paced dynamic environment maintain confidential information make independent decisions and meet deadlines.
• Act as a backup for the team.
• All other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above this role also includes the following unique responsibilities :

EXPECTATIONS OF THE JOB :

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications :

MINIMUM KNOWLEDGE SKILLS AND ABILITIES :

The requirements listed below are representative of the experience education knowledge skill and / or abilities required.

PREFERRED QUALIFICATIONS :

PHYSICAL / MENTAL DEMANDS AND WORKING ENVIRONMENT :

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office : While performing the essential functions of this job the employee is frequently required to reach grasp stand and / or sit for long periods of time (up to 90% of the shift) walk talk and hear; occasionally required to lift and / or move up to 25 pounds. The noise level in the work environment is usually moderately quiet with frequent interruptions and multiple demands.

Additional Information :

OUR CULTURAL BELIEFS :

Patient Minded I act with the patients best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone anywhere anytime to achieve results.

Communication Matters I speak up to create transparent thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate  I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites unsolicited emails or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process please contact us at  .

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Remote Work : Employment Type :

Fulltime

Key Skills

IT Experience,LTC Pharmacy,Hospital Experience,Pharmacy Software,Infusion Experience,Management Experience,Pharmacy Residency,Training & Development,Pharmacy Technician Experience,Supervising Experience,Clinical Pharmacy Experience,Compounding Medications

Experience : years

Vacancy : 1