What are the responsibilities and job description for the Senior Product Manager, Clinical Platform position at Everlywell?
Getting a lab test used to mean taking time off work, sitting in a waiting room, and hoping your doctor ordered the right thing. We changed that.
Everlywell pioneered at-home lab testing and has since expanded into in-person diagnostics, telehealth, and AI-powered health guidance. We've helped millions of people understand their health on their own terms — from hormone levels to heart health to food sensitivities to sexual health. And we're just getting started.
Today, we power diagnostics for consumers, major health plans, and enterprise partners. Our platform handles everything from test fulfillment to clinical review to results delivery — and increasingly, uses AI to help people figure out what to test and what to do next.
We're a product-driven company solving real problems in a deeply broken system. If you want to build things that matter, at a company that ships fast and reaches millions, keep reading.
The Clinical Platform powers telehealth visits, provider workflows, care coordination, and clinical outcomes across all of our business lines. You'll own the products that connect patients to providers and ensure they actually complete care — not just order tests.
This is a senior role because the work is genuinely complex: navigating clinical operations, regulatory constraints, multiple vendor systems, and health plan requirements while shipping products that improve real health outcomes.
\n- Telehealth product experiences — video, messaging, async care
- Provider-facing tools and clinical workflow optimization
- Care coordination and consult completion rates
- Clinical outcome metrics across consumer and enterprise programs
- Multiple stakeholders with competing priorities: consumers, providers, clinical ops, health plan clients
- Healthcare regulatory and compliance requirements are real constraints
- You'll balance platform scale with clinical quality — no shortcuts
- Success means patients get better care, not just better software
- Own and improve clinical completion metrics across programs
- Ship product improvements that measurably impact provider efficiency
- Build trusted partnerships with clinical operations leadership
- Navigate at least one complex regulatory or compliance challenge
- Establish the clinical platform roadmap for the following year
- 6 years of product management experience
- At least 3 years working in healthcare, healthtech, or clinical products
- Direct experience with telehealth, care coordination, EHR systems, or clinical workflows
- A track record of shipping products that improved clinical or operational outcomes
- Experience partnering with clinical stakeholders — you can earn trust with physicians and nurses
- Comfort with technical systems: APIs, integrations, healthcare data standards
- Strong analytical skills and data-informed decision making
- Experience with multiple telehealth platforms or clinical vendors
- Background in diagnostics, lab operations, or clinical decision support
- B2B healthcare product experience
- Worked at a startup or scale-up where you built in ambiguity
- Healthcare complexity energizes you — you see it as interesting, not frustrating
- You're rigorous about clinical quality but still ship fast
- You can context-switch between strategic planning and tactical execution
- You want to build products that make a real difference in how people access care