What are the responsibilities and job description for the Program Assistant position at Evergreen Youth and Family Services?
Join our team at Evergreen Youth and Family Services strengthening youth and preserving families in Northern Minnesota. Evergreen is an established non-profit. Believing communities are strongest when every individual is treated with dignity and respect and has support to achieve their full human potential. We are looking for a client centered employee with values in-line with our mission. This position is the main assistant to the EYS Housing and Street Outreach Programming. They work closely with Evergreen case managers and Drop-in staff to provide direct service support to clients. Employee must be able to provide transportation using agency vehicles. This position uses visual and auditory skills approximately 95% of the time. DUTIES:
- Responsible for drop-in hours to ensure full coverage of the Drop-In center daily, including food preparation, set-up, and clean-up and to meet client needs.
- Supports Drop-in operations that includes safety and needs assessments, brief mental health/trauma assessments, ability to triage multiple need situations, understand the needs of homeless persons or those at risk of homelessness, provide individual guidance, advocacy, referrals, coordination with other community service providers, networking, case consultation and referral to other program staff, case documentation, statistics, and report writing.
- Assists with Street Outreach event preparations and attends events as needed.
- Provides direct service support to clients at request of case managers. This could include client transportation, purchases, assisting clients to complete necessary paperwork for referrals, medical assistance, and other supportive services and vital document acquisition, along with other needs that evolve.
- Completes necessary paperwork for client charges and program expenses, in compliance with the Evergreen Forms Manual.
- Assist youth to access and make referrals to specialized providers on youth s behalf, which address their specific needs and concerns (related to their mental health, physical health, chemical use/abuse, housing, employment, education, etc.)
- Provides advocacy and support to victims of crime.
- Oversees preparation of apartments before tenants move in on-site.
- Other duties as assigned by EYS Program Director or agency executive director.
